Purpose: This paper seeks to discuss the characteristics that shape a model to manage eLearning in a large, predominantly campus-based university. It focuses on how such a model can provide a sustainable approach to supporting eLearning for more than 40,000 students while still managing basic quality assurance for the University executive and the…

This paper outlines the genesis, limitations, and future directions for the Education Quality and Accountability Office (EQAO) in the province of Ontario. Recent assessment reforms are analyzed and examined in relation to broader Canadian and international literature. Research describing the impact of Ontario's large-scale assessment programs on…

The 1999 National Education Act emphasizes the importance of quality assurance and national education standards. The main principle of educational provision of high standard lies in recognition of the importance of assessment for enhancing educational quality and raising the standard. Such recognition has led to establishment in Thailand of the…

This article started as a debate between the two authors. Both authors present a series of propositions about quality standards in education research. Cook's propositions, as might be expected, not only concern the importance of experimental trials for establishing the security of causal evidence, but also include some important practical and…

Despite the proliferation of online education, concerns remain about the quality of online programmes. Quality assurance (QA) has become a prominent issue, not only for educational institutions and accreditors, but also for students and employers alike. This paper describes some of the rather unique QA processes used at Universitas 21 Global…

A laboratory experiment that provides students a hands-on introduction to the specific techniques of liquid chromatography-tandem mass spectrometry (LC-MS/MS) and electrospray ionization is presented. The students can thus practice the analytical principles of sample extraction, detection, quantification, and quality control using a fresh fish…

Within the fields of human performance technology (HPT), human resources management (HRM), and management in general, performance measurement is not only foundational but considered necessary at all phases in the process of HPT. In HPT in particular, there is substantial advice literature on what measurement is, why it is essential, and (at a…

Purpose: This study aims to present a general conceptual framework which can be used to evaluate quality and institutional performance in higher education. Design/methodology/approach: The quality of higher education is at the heart of the setting up of the European Higher Education Area. Strategic management is widely used in higher education…

Quality assurance in instructional development demands an exhaustive formative evaluation effort and applied testing. Unfortunately, this process is expensive and requires large numbers of user testers with characteristics similar to the intended audience. This article presents a procedure for increasing the efficiency of quality assurance efforts…

One way to ensure the quality of education in schools in the developed countries of the West is through the use of national school inspections; an analysis of the inspection system used in England and Wales is offered here. The 1992 Education Act instituted a radically different mode of inspection in England and Wales. The act gave contracts to…

This high technology quality assurance and statistics training module is a part of the statistics unit for an algebra I or algebra II course. This module fits into high school math classes in which students compute and display measures of central tendency and variability. The module contains a description, objectives, and content outline--phase I…

Numerous misuses of statistics are described and illustrated, and ways of recognizing and avoiding such misuse are discussed. The following five categories of statistical misuse are identified: a lack of knowledge of the subject matter, the quality of the basic data, the preparation of the study and the report, the statistical methodology, and a…

The U.S. Department of Education's attempt to apply quality assurance methods to its own operations is discussed in this symposium. Three presentations, including handouts, charts, and outlines, describe the quality assurance techniques and research methodologies used by the Department and present some initial results of the program. The first…