This qualitative, exploratory study investigated the development and implementation of diversity training in small and mid-size organizations in a midwestern region. The results indicate these organizations are implementing diversity awareness programs that recognize diversity as a business imperative. Common themes found in the diversity…

This paper reviews the findings of a comparative analysis of two education systems in one corporate organization: training and development and work-family. Key learning features across these systems were analyzed to determine similarities and differences and to identify common concerns. The findings indicated that, although this organization…

This paper examines the extent to which methodological pluralism and analytical triangulation can be meaningfully utilized for identifying commonalities between three distinct previously conducted research studies that explored managerial behaviors within specific sectors and cultures using the Critical Incident Technique. (Contains 4 tables.)

Higher education now finds itself in a new era and environment in which it is confronted with an array of challenges and forces for change. This paper identifies the key forces for change in higher education, assesses these forces using an established change model (the action research model), and illustrates how change literature from management,…

This paper explores issues in developing and implementing a competency-based human resource development strategy. The paper summarizes a literature review on how competency models can improve HR performance. A case study is presented of American Medical Systems (AMS), a mid-sized health-care and medical device company, where the model is being…

There is a recognized gap between HRD practice and HRD research. In recent years, actions have been taken to understand and close the gap, and more are planned. Those efforts would benefit from a greater understanding of how the gap is experienced and addressed in other professions. This paper summarizes a literature review of material from other…

This manuscript presents preliminary findings from a case study. The study focused on one aspect of learning: the dual processes of participation and reification. Based in the community of practice literature, this learning is critical to understanding how the judges use the artifacts of their practice differently. These artifacts, otherwise known…

Human Resource Development (HRD) programs are faced with overwhelming challenges as there is a dearth of computer literate employees to meet the growing demands of the workplace. In other words, many employees are technologically and computer challenged thus impeding the instruction and learning process. Innovative organizations utilize computer…

The purpose of this study is to examine the impact of training program characteristics on training effectiveness among organizations receiving training services from external training providers. Two surveys were sent to HRD managers and senior managers per company. The results showed that the operational margin of the programs where private…

This study reviews 125 HRD-focused articles published in two major HRD journals and ten mainstream SSCI journals across a six-year timeframe (1998-2003). It compares theoretical frameworks and methodologies employed in these different outlets, also looking at differences between US and European articles. Several differences in theoretical…

To explore the roles that government, business, and community institutions might play in ensuring that African Americans get the job training they need to be competitive in the 21st century, the Joint Center for Political and Economic Studies invited U.S. Secretary of Labor Alexis Herman to meet with representatives of the business community.…

This report discusses the challenges of preparing a nation of learners to address the skills deficit for high-performing jobs and innovations in the future. A nation of learners is one that effectively and efficiently helps students achieve proficiency in the basic, lifelong skills, and also provides ongoing education and training tailored to…

Author proposes a federally funded voucher plan to insure the availability of lifelong learning opportunities. (GB)

A Manpower Administration study of nine geographical areas notable in manpower planning progress identified major determinants of successful local manpower planning as: support from high level, elected officials; clout; participation by agency administrators; labor market planning scope; management through budget; development of new planning…

A recent study of Manpower Administration Apprenticeship Outreach programs revealed main reasons for minority apprentice dropouts as racial discrimination, customs and traditions of the industry, and on-the-job problems unique to the construction industry. Although recruitment and preparation of minority youth was adequate, there was a need for…