This document presents a case history of an 80-hour consulting contract undertaken in 1984 whereby a human resources consultant provided training in team building, communication skills, and creative problem solving to the management team of the Water Revenue Department (WRD) of the government of the District of Columbia. The troubled history of…

Research evidence clearly indicates the need to improve the school administrator's effectiveness as a key factor in educational reform. One difficulty is balancing administrators' wants with organizational needs. Inservice education planners' examination of these wants and needs led to the client-based needs assessment process described in this…

A study attempted to determine (1) whether nontraining managers' future financial support for the training function varied based on the amount and kind of information contained in written evaluation reports and (2) the deeper logic and behavior that nontraining managers used in making their decision. The research used a quasi-experimental design…

Designed for a food service managerial workshop, the trainer's guide is organized into four separate units: personnel management, menu planning, food purchasing, and food service operations. Performance objectives to be met on completion of the workshop include: improving personnel operations for a camp's food service; demonstrating knowledge of…

Methods for examining the processes being utilized in meetings and evaluating them to increase the effectiveness of organizations are described. (AJ)

The author presents an instructional design model for teachers that evolves around a teacher-manager concept which recognizes management functions of: planning, organizing, leading, and controlling. (EA)

A primary purpose of the present study was to attempt to identify the types of activities actually performed by managers and relate the resulting performance patterns to actual performance evaluations. (Author)

A commentary on two experimental gatherings organized by BACIE to bring together experienced trainers from industry and commerce and to promote an interchange of ideas and problems in specific areas of training. (Author)

Efforts to improve the quality of business communication often include developing tailor-made short courses that are offered "in-house" to corporation management personnel. These following guidelines, based on one corporate writing teacher's experiences, should help others to develop writing courses for businesses: obtain samples of the types of…

This paper examines several models of leadership style that are widely used in staff development workshops and seminars for managers. The discussion focuses mainly on the implications and possible dangers for training subjects of these models, which include two-factor models, such as those of Barnard and Halpin, and orthogonal grid models, such as…

The author defines organization development (OD) and discusses organization, measurement of success, the role of specialists, the relationship between organization and organization interest illustrated in chart form, and 21 OD strategies. (JB)

Beginning with an historical description of the development of the principalship, this monograph gives a comprehensive analysis of both current and evolving training programs for principals. Given particular attention are field-based training programs and administrative internships, particulary the National Association of Secondary School…

The Ontario (Canada) Council for Leadership in Educational Administration (OCLEA) was established in 1973 to meet the need of the province's educational administrators for inservice professional development. Its objectives include meeting these professional development needs, developing recommendations for professional preparation programs, and…

Forces of societal change have placed new demands on school administrators for skills to manage schools. The result has been an increasing realization of the need for improved university preparation programs and for more effective Human Resource Development (HRD) for practicing administrators. A growing body of research shows a very positive…