Suggestions for better communication are offered for volunteers participating in college fund-raising phonathons. They include general guidelines for telephone communication, solutions for specific situations, notes on appropriate word choice, an exercise to regulate speech speed, information on personality types that may be encountered, and…

A New York University study compared effects of the Direct Student Loan and Federal Family Education Loan programs on students, families, and campus administrators and of the programs' best practices. Some administrative challenges with dual program participation were found. Reactions to the programs were largely similar and positive, but…

Responses from 40 of 50 state supervisors of vocational agriculture and other administrators at the state level identified problems in program administration and supervision. It was found that lack of accurate employment data was the most serious problem, followed by increased high school graduation and college entrance requirements and public…

Institutional researchers and student financial aid officers can collaborate to construct the longitudinal data files needed to study students persistence and recommend persistence policy. (Author/MSE)

A 1991 survey of 51 U.S. and Canadian dental schools and a 1993 survey of 43 schools investigated perceptions of the best ways to manage dental students' clinical experiences. Most schools used a comprehensive care system, suggesting a strong trend in this direction. (MSE)

Organization and management of financial resources in the University of Maryland medical school's department of medicine are described, including development of realistic budgets, accounting for sources of income and expenses, uses of subsidies and incentives for more efficient administration, financial reporting, annual administrative retreat,…

Beginning with a request for an enhanced system for decision/strategic planning support, the University of Chicago's biological sciences division has developed a range of administrative client/server tools, instituted a capital replacement plan for desktop technology, and created a planning and staffing approach enabling rapid introduction of new…

Describes a study examining the degree to which state educational policies, state funding, and local policies dictate English-as-a-Second-Language programming. Cites four policy and funding variables that had a major influence on programs offered. Reviews four curricular designs found in the study and provides recommendations based on findings.…

The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)

Three plans for reforming the financing of students wishing to attend college, therefore improving college affordability, are outlined: (1) improving the college loan system; (2) mitigating high tuition with high student aid; and (3) making comprehensive changes at all levels of the college finance system (the Plan of the National Commission on…

College and university advancement managers offer these keys to motivating employees: open communication, acknowledgement of management style, team building, encouragement of innovation, spreading opportunities broadly, promoting personal growth, creating reward systems, evaluating fairly, and strong leadership. (MSE)

Small increases in research and development funding and the state of the economy pose serious challenges to research universities. It is unlikely that the financial pressures will moderate. Research universities will be challenged to downsize by restructuring resources without compromising their quality. (Author/MSE)

Successful fundraising ideas for childcare centers are presented and guidelines for developing fundraising plans are proposed. Suggestions include diverse sales of products or services to parents and community, events where pleasure and profit can be combined, games of chance, and written or verbal appeals such as phone appeals or newsletters. (AA)

In response to a need to develop services for poorly-served or unserved potential clients and to provide staff development, Pepperdine University (California) created a program of specialized service provision, using individual staff contacts to provide regular communication and planning assistance to clients. Program design, staff training, and…

Review of the literature and litigation concerning students in college foreign study programs suggests institutions must take precautions to ensure student safety abroad. Areas of liability include transportation, supervision, terrorism. Precautions include provisions for program cancellation, staff and student education and awareness, contingency…