As faculty members receive more access to more electronic collections, they are forced to deal with the issue of bibliographic management. Historically, dealing with print material has been relatively simple: The only way to manage something being cited from a print resource was to hold the physical object (or a copy of the original) and create a…

Virtual Reference Services (VRS) have high user satisfaction. The main problem is its low usage. We surveyed 100 academic library web sites to understand how VRS are presented. We then conducted a usability study to further test an active VRS model regarding its effectiveness.

This paper reports the progress made by the Illinois State Library for 2008-2011. The library's achievements are presented according to the following goals: (1) Promote the use of technology to improve library services; (2) Provide leadership to the Illinois Library community to enhance library service; (3) Increase access to library services for…

Purpose: The paper aims to study how the present distance learning libraries can improve upon their existing services and introduce new ones to enhance quality of services to distance learners. Design/methodology/approach: The paper includes a review of literature on quality assurance in open and distance education in general and student support…

Libraries across Australia are becoming increasingly involved in the development and implementation of family literacy programs, placing librarians at the centre of this initiative. "Better Beginnings" is a family literacy program developed by the State Library of Western Australian and delivered throughout the state. The program…

The "ARL Annual Salary Survey, 2008-2009" reports salary data for all professional staff working in ARL libraries. The Association of Research Libraries (ARL) represents the interests of libraries that serve major North American research institutions. Data for 10,148 professional staff members were reported this year for the 113 ARL…

Students at U.S. colleges and universities are concerned about the high cost of textbooks. Expansion of library course reserves has been suggested as one solution to this problem. The authors surveyed libraries at public universities to explore the status and management of physical course reserves and the role they play vis-a-vis textbook…

iTunes University is a free service offered by Apple iTunes to educational institutions. It serves as a platform for the management and distribution of educational, instructional, and informational resources through both audio and video podcasts. Participation in the service among colleges and universities continues to grow since its official…

During the period in which Duane Webster led the Association for Research Libraries (ARL), powerful commercial interests sought for their own financial purposes the information resources essential for providing education and performing research. Juxtaposed was the Internet with its inherent capacity to democratizing these resources. Commercial…

The goal of this study is to examine the characteristics of scholarly communication, with particular emphasis on the usage of the monograph, in the field of Spanish and Latin American literature over a 30-year period. In addition, this study examines the age of materials referenced in an effort to gain insight into the shelf-life of these…

This study investigates librarians' satisfaction with general interdisciplinary databases for undergraduate research and explores possibilities for improving these databases. Results from a national survey suggest that librarians at a variety of institutions are relatively satisfied overall with the content and usability of general,…

This article explores the process of embedding information literacy into a basic oral communication course. Discussion includes student performance as an impetus for change, collaborative course design between the oral communication teaching team and instructional librarians, and assessment initiatives. Suggestions for future collaborative work…

Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

Librarians promote student learning through technology, literacy, and collaboration with teachers. Each element provides ample opportunities to offer leadership and to learn as a member of the learning community. The librarian demonstrates leadership within the professional learning community (PLC) by providing professional development for…

This article relates an investigation of tenure and promotion practices for librarians at academic institutions. The study employed two surveys. The first survey determined the level of impact on promotion and tenure by recent publication in two top-tier peer-reviewed journals: "College & Research Libraries" and "Journal of…