Compares the analysis, design, development, and evaluation of electronic performance support tools and systems to a traditional instructional systems design model. Topics discussed include indeterminate outcomes; rapid prototyping; front end analysis; intervention strategies; sequencing; user control; media selection; formative evaluation; and…

Reviews what is known about the effect of managed care on access to health services, as well as utilization of hospital care, emergency department visits, primary care services, and specialty pediatric services. The effect of managed care appears dependent on several factors and, thus, is likely to vary according to the population served. (SLD)

The International Society for Performance Improvement (ISPI) President (1999-2000) reports on the State of the Profession. Part I compares the profession of human performance technology (HPT) to other professions. Part II discusses the nature of HPT and examines critical classes of variables affecting the mission of HPT. Part III illustrates…

In a study conducted in two large school districts, 279 educational administrators expressed a strong desire for training in the major areas of educational leadership that were assessed: (1) the principalship; (2) problem solving; (3) planning for school growth; (4) personal awareness; (5) staff development; (6) long-range planning; and (7) the…

External and internal forces are driving institutions not only to create departments and positions that specialize in planning, quality improvement, and institutional research but also to link them within a systems context.

The topics outlined here have been developed to complement the policies and methodologies outlined in the professional development framework for e-learning. They include: (1) a core topic: e-learning fundamentals; (2) pedagogically based practitioner topics; (3) specialist e-learning developer topics; and (4) leadership topics (developed by the…

The "Child Care Bulletin" is published quarterly and includes practical, informative articles based on current literature regarding topics important to policy-makers, child care providers, and parents. The Bulletin includes short articles, tips sheets, policy updates, interviews with leaders in the child care field, information from child…

The Data Quality Campaign (DQC) is a national, collaborative effort to encourage and support state policymakers to improve the collection, availability and use of high-quality education data and to implement state longitudinal data systems to improve student achievement. The campaign aims to provide tools and resources that will assist state…

Although evidence-based practice (EBP) has received increasing attention in social work in the past few years, there has been limited success in moving from academic discussion to engaging social workers in the process of implementing EBP in practice. This article describes the challenges, successes, and future aims in the process of developing a…

This paper presents an example of integrating IT skills using an interesting real life problem. We describe how the reverse- and forward-engineering of the USA National Do Not Call registry was used in our capstone course to illustrate the fusion of different (but interdependent) issues and techniques learned in the IT program. The purpose of the…

This background paper analyzes technologies for tomorrow's information superhighways. Advanced networks will first be used to support scientists in their work, but will soon be deployed more widely in business, entertainment, health care, and education. Significant progress has been made toward the development of gigabit network technology since…

This document contains three papers from a symposium on expanded roles for human resource development (HRD). "The Roles of Consultants in Gainsharing Firms: Empirical Results" (Eunsang Cho, Gary N. McLean) reports findings that consultants are moderately involved at the separation, preparation, evaluation, and design stages and have low…

In constructing a knowledge-based system, the knowledge engineer must convert rules of thumb provided by the domain expert and previously solved examples into a working system. Research in machine learning has produced algorithms that create rules for knowledge-based systems, but these algorithms require either many examples or a complete domain…

A framework is provided for considering whether current New York community college planning and control systems can be made more effective and efficient through the use of business-derived strategic planning and management control technology. After a report summary and section 1's introductory material, section 2 reviews current pressures on New…