While educational institutions and industry share some common elements of the administrative decision-making process, a major point of divergence is the treatment of conflict. In higher education, conflict is seen as destructive and should be avoided, but it can be handled positively. Types, common elements, and styles of conflict are reviewed.…

While most scholars view argument as a single conversational event, the interaction can be seen as a serial episode that occurs and recurs in everyday life. This essay presents a model of serial argument with supporting data. (PD)

School principals may experience stress due to interpersonal clashes and conflicts, excessively taxing administrative responsibilities, time constraints, and conflicting role expectations. Stress-reduction techniques include conflict resolution of values and needs; identification of stressful circumstances; knowledge of physiological stress…

In one common method of conflict management, the parties to the conflict are convened for a series of face-to-face discussions in the presence of an outside facilitator. This chapter presents two cases in which premeeting mailed questionnaires were used to improve the efficiency and effectiveness of the process. (BW)

Argues that, properly understood, divorce mediation represents a rejection of a legal model of divorce and a substitution of a mental health model, and shows how such a model would be applied to the disputes between separating and divorcing couples. (Author/MCF)

This article follows the activities of Nicholas Murray Butler's involvement in the peace movement at the turn of the century. Butler, a college administrator, statesman, Republican politician, and friend of big business, belonged to the peace-through-internationalism approach and believed in working within the domestic system. (JMK)

Strategies are presented for overcoming three common inservice problems regarding mainstreaming: perceived need for inservice by educators and policymakers versus limited funding available; perceived need for inservice for mainstreaming versus competing community priorities; and stated need for inservice versus natural obstacles presented by staff…

Transactional analysis can help teachers build effective partnerships with parents of gifted and talented students by increasing awareness and skills when dealing with parents' concerns. Definitions and techniques for analyzing ego states are provided; ego state transactions (i.e., communications) are reviewed; and methods for identifying and…

Compared conflict resolution in male (N=130) and female (N=158) Quaker adults to the national study on family violence. Results generally showed no differences in the violence rates; however, Quaker fathers reported more acts of overall violence toward their children and Quaker sibling violence was higher than the national sample. (LLL)

This article discusses the role of the Board of Community Relations of the City of Toledo in helping families resolve their conflicts with social service agencies, utility companies, businesses, and other agencies. Available from: PS 504 969. (JMB)

By combining the resources of the recreation and physical education departments, student officials are involved in a course emphasizing the psychological aspects of officiating. (MM)

Author challenged Lawrence Kohlberg's theory of moral development with its conjoint moral standards. One's knowledge of the principle of moral justice, he said, does not offer him directives for dealing with specific moral conflicts. (Editor/RK)

Results of a simulated collective bargaining game showed that participants anticipating voluntary arbitration set higher goals and made more demanding opening bids than did participants anticipating other types of third-party intervention. (Available from the American Psychological Association, Inc., 1200 Seventeenth Street, N.W., Washington, DC…

Describes a general conceptual framework for the study of cognitive conflicts, an experimental paradigm for the analysis of such conflicts, and reviews the results of a series of experiments conducted with the paradigm. Available from American Psychological Association, Inc., 1200 Seventeenth Street, N.W., Washington, D.C. 20036, single copy…

The preventive maintenance of human relations is often giving an employee a chance to air his grievance. (Author/MLF)