These guidelines were developed by a national working group seminar hosted by the FIPSE-funded Conflict Management in Higher Education Resource Center. They provide a set of best-practices related to the establishment of conflict-handling services for colleges and universities. Seminar participants were carefully chose to represent faculty,…

This lesson plan, for grades 4 to 6 and up, incorporates the Dr. Seuss story about Sneetches to teach children about sources of prejudice. The lesson also can be used to incorporate writing in the social studies. Six writing prompts are included. (EH)

High performance teams allow conflict to surface and then work toward understanding and resolution. Often when teams are in conflict, they appear to be in chaos. What may be occurring is that the conflict has allowed the team to access new information, and what appears to be chaos is actually reorganization around a new perspective. Capitalizing…

Many teachers would like to counter what Deborah Tannen calls "The Argument Culture." They recognize that teaching students traditional principles of argument may perpetuate the kind of adversarial thinking that erupts all too often: in aggressive newspaper headlines, on confrontational television shows, in court rooms, and in school…

The Civic Journalism Interest Group section of the proceedings contains the following five papers: "A Tale of Two Cities: Do Small-Town Dailies Practice Public Journalism Without Knowing It?" (David Loomis); "Engaging the Literature: A Civic Approach" (Kathryn B. Campbell); "Resolving Public Conflict: Civic Journalism and…

Conflict ranges from minor squabbles to dysfunctional relationships to all-out war. At its core, conflict is disharmony, dissension, division, and discord between people, interests, or ideas. Managing conflict is important in many environments and is the key topic of this guidebook. Examples and steps are presented that allow employees and…

Empathy is a critical factor in maintaining peace, respect and civility in our schools. The experience of reciprocal affect and accurate perspective taking comprise the components of empathy and stimulate the motivation to ameliorate the condition of another. The cognitive, physiological and social development of empathy is described with…

This paper discusses a case study that serves as an example of a conflict mediation program in a small high school in Missouri. The program began with the following goals: 1) to reduce the number of conflicts in the school; 2) to empower students with the ability to solve their own conflicts; 3) to teach conflict resolution skills to students; and…

After considering some of the influences within our society that are increasing the number and seriousness of group conflict, this article examines the nature of conflict and the role of conflict management in either promoting or reducing these divisive forces. This article also illustrates the use of conflict reduction as a form of conflict…

A conflict between a missionary and a fur trader, which involved the ethnographer and the small community of Athabascan-speaking Indians in the Canadian Arctic, is analyzed. (NQ)

This conception of institutional accountability is...an effort to focus dialogue and effort on an area of accountability which has until now received little or no attention. (Author)

Discusses several studies that attempted to employ a Lawrence and Lorsch theory of organization in school settings. The theory relates organizational differentiation and integration to environmental demands. (Author/JF)

Staff members at a community mental health center in Tampa, Fla., conducted a seminar on busing aimed at exploring the sources of conflict and preventing trouble in the community. (DM)