Uses the metaphor of "performance" from an interpretive perspective as a guide to understanding the nature of managerial communication. Develops three managerial processes of "rationality,""sociability," and "authority" and illustrates these processes with observational data from a field study of managerial…

Tracks bargaining interaction and the development of arguments between school administrators and teachers (on the issue of teachers' files and evaluations) through sequential sessions and caucus meetings. Examines similarities and differences in the reasoning process on subissues that are dropped, modified, or retained in the final argument. (PD)

Describes and evaluates a conversational skills program designed to teach apprehensive communicators how to develop comfortable and effective social behavior in a variety of interpersonal contexts. (PD)

Surveyed adult students in a basic speech communication course to assess their communication needs as a basis for establishing a communication curriculum. Found that listening was rated the most important career and social communication skill, with motivating, telephoning, conversing, briefing, relating, and resolving conflicts ranking high. (PD)

Examines the relationship between oral and written communication reticence and the following dimensions: verbal productivity, lexical diversity, language complexity, comprehensibility, and language intensity. Concludes that the different dimensions do affect verbalizations, but they are neither equal nor parallel in their effects. (PD)

The main purpose of this article is to generate a functional model of evaluation that EMSs can be able to empower online communications characterized by imperative decision making task. The evaluation process of EMSs must merge the multicultural strategies of the theory of "Media Richness," and the ethical concerns of the critical approach. "Media…

There is overwhelming research and anecdotal evidence suggesting that traditional letter writing has significantly dwindled due to the increase use of email, online chats, telephone, and other electronic communication devices. People who became mainly dependent on internet relay chats in the late 1990s found themselves developing a new phraseology…

An experiment using two undergraduate psychology classes was conducted to see if encouraging comments from the instructor, which were e-mailed to the students, would have an effect on student's test performance. No statistical difference was found between the grades of the class that received encouraging comments from the instructor and the class…

Employing participant observation methodology, this paper analyzes a 4-hour meeting held among the representatives of a large religious organization in Taiwan. The analysis focuses on the influence of seniority on the Chinese decision making process. Five components of decision making proposed by Stewart (1985) and Kume (1985) were used for the…

This essay is a propositional analysis of the literature on the interrelationship of communicator style and gender as evidenced in the organizational setting. Pavitt's (1989) notion of the prototype is extended to the realm of organizational communication in developing five propositions: (1) the prototype of the effective manager is more likely to…

This study evaluated the relationship between psychological traits of campus-based undergraduate students and their preference for face-to-face (FtF) or computer-mediated communications (CMC), investigating the validity of transferring CMC instructional strategies from distance education to traditional classrooms. Thirty-eight students (80%) of…

This paper contends that domestic response to John F. Kennedy's assassination took two basic forms in the United States: active crisis management and retreat. According to the paper, while government, churches, and the media engaged in active crisis management, businesses and schools closed, and the public retreated to mourn rather than to…

An exploratory study sought to gain more information about the initial interactions of newly arrived international students on United States campuses--how new international students described their feelings of uncertainty before leaving their home countries and how these uncertainties impacted their interpretations of their initial interactions.…

With an ethnographic approach, this paper focused on the process of students' learning. It examines students' feelings about learning environments and expectations of college education, as well as professors' experiences with college teaching and their views of teachers' role in contemporary society. Unstructured, intensive interviews were…

A study examined the use of e-mail between the students in an introductory public relations class and their instructor. E-mail use was parallel to the use of face-to-face communication, with students reporting that they used office time and e-mail primarily to ask questions about quizzes, tests, and assignments. Older students and students further…