Examines some examples of discourse practices among managers and employees in the customer service department of a large manufacturing firm. Shows how knowledge of the ways that language can both include and exclude people from cultural groups in the worksite can help professional communicators facilitate more effective and responsible…

Examines the contradictory effects of teaching multicultural education in two U.S. white women's university classrooms. Uses discourse analysis of the course, readings, and a field trip to understand the confusing results of teaching about difference. Concludes with ideas for a post-positivist approach to knowledge and experience that emphasizes…

Conceptualizes a framework for conducting critical classroom-discourse analysis. Critiques the scope and method of current models of classroom-interaction analysis and classroom-discourse analysis and advocates using poststructuralist and postcolonialist understandings of discourse to develop a critical framework for understanding what actually…

Suggests two models of how readers create bridging inferences to resolve signals to textual cohesion. Evaluates reading times, verification accuracy, verification latency, and regressive eye fixations to support the model which views bridges as the result of a form of deduction in which the reader tacitly establishes premises that provide rational…

Contributes to scholarship advancing the understanding of human communication by examining a powerful set of imperialist symbols that have a lingering impact on the British national psyche. Investigates the Queen's Diamond Jubilee speech and the performative rhetoric of the Jubilee celebration itself, to illustrate how rhetorical depiction may…

Contributes to scholarship advancing the understanding of communication regarding texts containing both hegemonic and emancipatory messages. Finds elements in "The Indian in the Cupboard" that promote emancipatory readings: maturation, overt challenges to hegemonic codes, and proffering of implicit alternatives to those codes. Discusses…

Explores the particular maneuvers students in a class on writing about film make as they encounter and attempt to absorb the languages of the academy. Examines the discourse of the class as a whole and the formal writing of a student who resisted academic discourse. Argues for the value of an incomplete conversion to the academic style. (RS)

The study reported here focused on the uses of the word Esperanto in selected English, French, and German newspapers over an 18-month period. Most uses were metaphorical: generally positive in articles on arts or technology, generally negative in political contexts. (Author/VWL)

Explores some of the possibilities and problems of teaching secondary school students about genocide through the study of language used to describe the event. Focuses on Eastern Europe during the Stalin era when a catastrophe known as the "Holodomor" occurred. (PA)

Shows how microethnography can be an effective tool for analyzing the possibilities and constraints of electronic discourse by overviewing two electronic mail ethnography projects. Suggests that such approaches can help students better understand electronic rhetoric as well as electronic ideology (the power relationships and cultural values that…

Examines one online forum conventionally defined as open, the discussion list TECHWR-L, and considers some positionings and restrictions that both validate and invalidate participants' conversational topics. Considers the question of democracy as it relates to electronic conversations. Suggests that a wide range of discursive conditions, not just…

Employs interaction analysis to examine communicative behaviors displayed by management versus labor negotiators at various phases of the collective bargaining process. Finds that administration and teacher negotiators were surprisingly similar in communicative bargaining behaviors exhibited but that communication strategies were different at the…

Analysis of French speech act verbs offers an account of how clarifying verbs (e.g., "preciser, souligner") are used in reported speech microstructures in news writing and how each verb has its own lexico-pragmatic specificity. The verbs contribute to textual cohesion and to clarification in terms of the relationship between the reported speech…

Describes a partially ethnographic study of written discourse based on texts produced on three floors of an academic building, each containing a different academic community. It is proposed that such an approach can be used to study text-community associations, explore inhabitants' textual careers, piece together group-specific sets and systems of…

Compares electronic support groups to electronic hobby groups to demonstrate the difference in terms of the rhetorical behavior of participants. Finds that some discourse characteristics and rhetorical features are common to all groups, others are unique to the special requirements of electronic support groups. (PA)