Professional preparation programs at the two-year, four-year, and graduate levels of education are producing more enlightened, professional, therapeutic recreators. (JD)

This study is a follow-up investigation of the career and life experiences of battered women two years after shelter exit. Using consensual qualitative research, we interviewed 6 women from our original sample of 13 regarding their career and life adjustments and future aspirations. Results indicated that participants generally reported both…

Purpose: The purpose of this research is to investigate the relative importance of personal-demographic and positional factors in predicting emotional intelligence (EI) among service workers in the Greek context. Design/methodology/approach: The study involved administering Schutte et al.'s SREIT test to employees engaged in retailing, insurance,…

Trainees in a Public Service Employment program may find work training as paraprofessional aides in manpower agencies, social services, and human services. The work experience is valuable for the trainees. However, the actual structure of their training needs close attention. Supervisors are likely to rate the effectiveness of on-the-job training…

Important factors in managing a public service institution include knowing the publics served, phasing out an old program when introducing a new one, defining the roles of administrators and professionals, integrating individuals and the institution, and making the public aware of the value of the service performed. (PF)

Values, attitudes, and beliefs are frequently neglected in education for public service. It is difficult to teach these concepts in a traditional pedagogical manner. Instead, concentration on these concepts is more appropriate through the "andragogical" approach often used in executive development programs. "Andragogy" is based on the educational…

LARGE SCALE EMPLOYMENT OF THE UNEMPLOYED POOR AS NONPROFESSIONALS IN THE HUMAN SERVICES IS BEING PROPOSED AS A MAJOR DETERRENT TO POVERTY. SOME PROPONENTS STATE THAT NOT ONLY WILL LARGE NUMBERS OF POOR PEOPLE BE EMPLOYED, BUT THE QUALITY OF SERVICES WILL BE IMPROVED. CRITICS OF THIS APPROACH ARGUE THAT MANY POOR PERSONS ARE TOO DEBILITATED BY THE…

The duties, training, qualifications, advancement, and employment outlook of correction officers are described. (EA)

Data from the Public Use Microdata Sample of the 1990 Census of Population show that home-based workers are more likely than onsite workers to be self-employed, to live in rural areas, to work nonstandard hours, to be women, to be white, and to work in service industries and occupations. (Author)

Data from the European Union's Labour Force Survey show how training opportunities decline with age and are lower for low-skilled/unskilled workers and unemployed persons. Continuing training is more common among workers in higher-level jobs and nearly twice as common in service as in industrial occupations. (SK)

Investigates factors contributing to the growth of part-time employment in Australia, specifically (1) the growth of the service sector, and (2) the possibility that the supply of part-time workers has increased due to the scarcity of full-time employment opportunities. (JOW)

A sample of 1,000 households provided 155 responses regarding dissatisfaction with automobile repair service, 166 for medical care, and 176 for grocery shopping. Analysis supported Hirschman's theory of the impact of "loose monopoly" conditions on consumers' choice of responses to marketplace dissatisfactions. (SK)

Learning in workplaces is neither ad hoc nor informal. Such labels are a misnomer and do not do justice to the highly-structured nature and complexity of many workplaces where learning takes place. This article discusses the organisational and structural framework developed from a three-year doctoral study into how apprentice chefs construct their…

This study reports the findings from 68 interviews with parents of disabled children who are users of seven key worker schemes in England and Wales. The interviews which lasted for one hour each, were tape-recorded, transcribed and analysed according to both a priori and emerging themes. The findings from this study have implications for policy…

The Department of Labor estimated that 300,000 people would lose their jobs because of the termination of the Comprehensive Employment and Training Act's (CETA's) public service employment programs. The General Accounting Office (GAO) reviewed the Department of Labor's efforts to find permanent unsubsidized jobs or new training opportunities for…