This paper outlines the strategic action areas and initiatives of the American Association of Community Colleges (AACC) for 2002. The six action areas outlined are: (1) national and international recognition and advocacy for community colleges; (2) learning and accountability; (3) leadership development; (4) economic and workforce development; (5)…

All businesses are grappling with knowledge networks--finding the right employees at the right time with the right knowledge and skills. The National Alliance of Business, MIT, and others have been working on an intriguing way to look at labor supply and demand issues called knowledge supply chain management. UPS (United Parcel Service) manages…

This packet contains three papers from a symposium on evaluating university human resource development (HRD) programs. The first paper, "Where Have All the Young Ones Gone? An Analysis of the Graduates of an Human Resource Development Program" (Douglas H. Smith, Jo D. Gallagher), reports the results of a survey of graduates between 1998…

The public sector is becoming less concerned with who is providing a given service but more concerned about the quality, reliability, accessibility, and price of the service. In vocational education and training (VET), one consequence of this transformation is that the various public stakeholders involved with funding, purchasing, and providing…

A review of Florida's work force development (WD) system focuses on state-level entities and programs involved in providing job training services, workforce education services, and other services to help persons obtain and retain jobs. State-level WD entities consist of 10 state agencies and public-private partnerships, 2 primary state-level…

This resource provides tips to assist facilitators as they work with Australia's Framing the Future project teams. The 16 tips are about group selection; how to prepare for input; participant roles; how to use participants and observers; scribes and recorders; some ideas for launches and fun; praise! praise! praise!; making facilitation the key to…

This report presents findings of a survey of postsecondary educational institutions in Maryland concerning their efforts to provide specialized education and training programs for employees of Maryland businesses. All 16 community public colleges, 12 public four-year campuses, 13 independent institutions, and one private career school responded to…

This document contains three symposium papers on learning and working in groups. "Collaborating in Public with the Opposition: A Study of the Complex Meaning of Learning in a Cross Boundary Work Group" (Marjorie H. Carkhuff) reports on a study demonstrating that great personal, professional, and team member learning is foundational to the work…

This document contains three symposium papers on workplace diversity issues. "Expanding Theories of Career Development: Adding the Voices of African American Women in the White Academy" (Mary V. Alfred) questions the validity of existing career development models for women and minority groups and examines the professional development of…

These three papers are from a symposium on new perspectives in human resource development (HRD). "Developing an Instrument to Measure the Use of Play-Based Training Methods in Healthcare Education" (Rebecca J. Adams, Karen E. Watkins, Tom Valentine) reports preliminary findings from a pilot study that tested data collection procedures…

These four papers are from a symposium on evaluating the impact of human resource development (HRD). "Pre-Job Training and the Earnings of High-Tech Employees in Taiwan" (Tung-Chun Huang) reports on a study that concludes that public training programs have no impact on participants' earnings in later jobs, but participation in private…

This document contains four symposium papers on career issues in human resource development (HRD). "Are Careers What They Used To Be: A Factor Analysis of Schein's Career Orientations Inventory" (Gerri Mukri, Sharon Confessore) is a statistical analysis of Schein's Career Orientations Inventory that finds the inventory to be a…

This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

In the 1990s, many major employers in the United Kingdom have moved to more open internal job markets (OIJMs). OIJMs give the job of filling internal vacancies to line managers and employees who see the job advertised and apply for it. The development and operation of OIJMs at the following firms were studied: Rolls-Royce; British Gas Trading;…

This comprehensive fact book is part of the institutional effectiveness effort at El Centro College in Texas. It provides extensive information on students, graduation, performance measures, continuing education, faculty, and finances. Report highlights (for fall 2000, unless noted otherwise) include: (1) unduplicated headcount was 4,227; (2)…