Describes trends affecting both knowledge workers and the performance technologists who support them. Five strategies are suggested for providing performance support: (1) address systems-level issues; (2) align performance technology efforts with technological imperatives; (3) provide information filters; (4) provide custom tools; and (5) make…

Presents a guide, derived from the Situational Leadership model, which describes the process that should be used in facilitating a group discussion. The process includes preparation, assessment, diagnosis, prescription, development, reinforcement, and follow-up. Three figures depict the Situational Leadership model, the facilitation process, and…

Notes that financial pressures in British further education colleges are causing some downgrading of lecturers' skills. Examples of human resource development in industry show the need to recognize the sophisticated professional work lecturers perform and to invest in appropriate staff development. (SK)

Multivariate analysis of data from measures of self-efficacy, values, outcomes expectation, health care experience, and grade point average for 300 physician assistant students revealed that self-efficacy is a significant predictor of clinical performance. The importance of considering noncognitive variables in addition to academic ones was…

A study of college graduates working as Navy officers found that staff officers who graduated from private schools, regardless of quality, received better performance appraisals. Line officers who graduated from top-ranked public or private schools received better early-career appraisals. In both groups, graduates of top-rated private schools were…

Examined whether, for higher-level management and professional personnel, personality measures would predict performance as least as well as cognitive measures and that best prediction of performance would be obtained from combination of cognitive and personality measures. Results support hypothesis that best prediction is obtained from…

Focuses on the role of communication competencies in superiors' overall judgments about the performance of subordinates. Finds that superiors' perceptions of subordinates' specific communication competencies are related to the superiors' overall perceptions of subordinate performance. (MS)

A recent survey shows that the road to an effective superintendency follows a fast track, with stops along the way for doctoral study, a brief classroom tenure, and a stint at a high-level central office job. Effective superintendents were also more involved in professional and community activities. (MLH)

Asserts that employment tests predict job performance by measuring or being correlated with abilities causally related to productivity. Contends that American economy underrewards achievements measured by these tests and that absence of economic incentives to study in high school has contributed to low achievement in mathematics and science.…

Discusses the process of work performance self-assessment, noting the importance of understanding performance appraisal as a rhetorical situation. Describes the process of setting goals, establishing criteria, assessing performance, and adapting to an organizational format. Provides examples of performance evaluation charts. (MM)

The author discusses using computer-based coaching to help employees apply their training on the job. He distinguishes between coaching and computer-based training and provides some examples. Some issues that training managers must consider before implementing computer-based coaching are presented. (CH)

Summarizes concerns raised about problems women face as they attempt to become educational administrators. Examines process of entry into administration, the survival techniques used by women administrators, and skills for advancement within administration. Uses documentary approach and statistical data. Concludes ability matters little without…

Describes how instructional designers can use a combination of job task/function analysis and job competence assessment to construct a performance profile for managers that identifies characteristics of a successful performer. An ideal role micro approach is explained, and the design of training programs based on the performance profile is…

Examines the performance of public school principals as rated by teachers they supervise. Work experience outside of education does not raise performance ratings, nor does administrative experience or graduate training. The only experience associated with higher performance ratings is teaching experience. Teachers tend to rate a principal of their…

Discusses the role of management in supporting employee training programs for performance improvement. How to identify training needs and develop a plan to support training are described. Promoting management involvement in training by linking training to the organizational plan and establishing an evaluation plan are discussed. (Contains two…