Describes how to use Internet technologies to create an intranet, or an online training database system, for improving company communications, effectiveness, and job performance. Topics include technology and performance; educating managers and key decision makers; creating a graphic model of the training system; and fitting into the existing…

Discusses employees on international assignments and describes a study that examined reasons for the failure rate of expatriates. Topics include business issues; employee issues, including psychological and professional; personal factors; organizational factors; cultural factors; and the need for cultural training prior to departure. (LRW)

Client satisfaction of 57 mentally retarded adults living in 12 group homes was examined in relationship to measures of their managers' competence and program normalization. Satisfaction with group home placement was related to manager competence and to the degree of community use for group home residents. (Author/JDD)

A strong relationship between staff morale and quality of reference service is suggested by this preliminary study of 37 public library reference department staff members, with further study recommended. Other factors studied included rapport with unit heads, patron relations, group cohesion, and work environment. (53 references) (EAM)

Interviews with 20 branch managers and 20 accountants in an Australian bank determined factors influencing the success of an employee assistance program (EAP). It was found that policies requiring supervisors to act against normal managerial practice doom EAPs to failure. Organizational analysis to integrate the EAP within existing organizational…

Investigates the relationship between employee performance with new technology and perceptual and communication factors. Finds strong correlational evidence that three aspects of employees' perceptions of a new technology's attributes and two types of messages affect their productivity levels with that technology. (MG)

An adult worker with moderate mental retardation demonstrated substandard productivity in cleaning bathroom, hall, and office sites in a community-based competitive work setting. Productivity increased at each site following (1) videotape-based self-monitoring, and (2) distributed verbal feedback and breaks which were systematically reduced over…

Describes employment concerns of learning-disabled persons and suggests strategies to assist them in interacting more effectively with employers. Presents additional intervention strategies for rehabilitation counselors and placement specialists working with learning-disabled clients. (Author/CM)

Investigates the effects of the use of cigarettes, alcohol, marijuana, and cocaine on the following aspects of labor force experience: (1) earnings; (2) stability of employment; (3) gaps between employment spells; and (4) duration of unemployment. Illicit drug use was found to have an impact on all factors except earnings. (JS)

A survey of 245 special education teacher/paraprofessional pairs found that teachers viewed clerical and supervision skills as more important than paraprofessionals' other skills. Teachers and paraprofessionals showed considerable agreement in rating the importance of skills. It appeared that paraprofessionals require different competencies…

Examines selected literature on the role of student employment in academic libraries from the early 1900s to the present. Discusses stereotypes, responsibilities, qualifications, standards, gender and racial bias, training, job assignments, performance, and benefits of student employment. Contains 79 references. (AEF)

Multisource assessment is a tool for obtaining quality performance feedback by collecting performance information from multiple work associates. Topics include performance facilitation; performance feedback; assessing training effectiveness; continuous learning; and development or performance management. (AEF)

The reversals (including two harrowing racial incidents) confronting Ben Canada on the way to becoming Atlanta's chief educator have strengthened his convictions. Despite numerous achievements, he was bounced from Jackson (Mississippi) Schools over a school-prayer fiasco. In Atlanta, he has dealt with a school closing situation and now faces…

A model illustrates how humans interact with information and construct representations using short- and long-term memory. It shows that learners' prior knowledge and effective instructional materials have a significant effect on how competence is translated into good performance. (SK)

This paper analyzes the implementation of a staff development and appraisal scheme at the University of Birmingham, England. The analysis focuses on the stakeholders and the decisive factors that were influential in effecting this innovation. Explored are three perspectives on leadership on how appraisers can become more effective. (GLR)