Empirical studies within a cognitive load framework have determined that for novice learners, worked examples provide appropriate levels of instructional guidance. As learners advance in specific subject domains, worked examples should be gradually replaced by practice problems with limited guidance. This study compared performance, both…

For decades, training has been one of the most common interventions used by organizations to improve the performance of their employees and teach them new ideas and skills. But owing to the cost of developing and delivering training, organizations have adopted alternative ways to enable employee performance while reducing the cost and minimizing…

It used to be much easier to get paid by the San Diego Unified School District (SDUSD). A lot easier, that is, if you didn't work there. Saddled with an antiquated computer system and manual, repetitive data entry of time cards, officials at California's second-largest school district discovered the payroll department was mistakenly issuing $1…

When the modern U.S. environmental movement began in the 1970s, it relied largely on regulation to reduce negative environmental impacts. Companies responded by creating centers of environmental expertise within their organizations. The major focus of a second wave of corporate environmentalism, which began during the late 1980s, was on…

Using a data from a purposive sample of 216 women and 218 men in Turkey, the relationship between educational attainment and the amount of negative spillover from job-to-home and home-to-job was examined. It was hypothesized that men and women with higher levels of education have less amount of negative spillover in both directions. Certain work…

This article describes and analyses the development of a new test of aviation English by the Finnish Civil Aviation Authority (FCAA), as well as the overall situation in Finland as regards the testing of aviation English. The article describes the FCAA development project and evaluates the strengths and weaknesses of the new test and the whole…

In this article, the author explores how some community colleges have survived, if not thrive, amid the pain of a deep recession. Rather than cut educational options, administrators at Pima Community College in Tucson, Arizona have opted to freeze discretionary spending, sweep unspent budget allocations back into its general budget, improve its…

The purpose of this empirical study is to explore expectations of industry insiders and identify how student interns are performing in relation to those expectations as defined by 11 performance areas. The results of a survey of 238 industry supervisors were collected over a 5-year period in the departments of English and communication at a…

Purpose: The paper investigates personal and environmental factors providing for the efficiency of line managers' activity and contributing to their professional and career advancement. The paper studies the prognostic value of the assessment of personal and environmental factors providing for the efficiency of line managers' activity according to…

This study investigates how social networks in service organizations contribute to employee learning. Two specific types of social network seem especially relevant to individual learning: first, the service network, where employees carry out and improve their work, which may lead to learning; and second, the learning network, where employees…

Knowledge workers in software firms solve client problems in sequential and cyclical work processes. Sequential and cyclical work takes place in the value configuration of a value shop. While typical examples of value chains are manufacturing industries such as paper and car production, typical examples of value shops are law firms and medical…

Misspecification of the nature of organizations may be a major reason for difficulty in achieving performance improvement. Organizations are often viewed as machine-like, but complexity science suggests that organizations should be viewed as complex adaptive systems. I identify the characteristics of complex adaptive systems and give examples of…

The purpose of this study was to determine the extent to which allied health care providers considered the Secretary's Commission on Achieving Necessary Skills (SCANS, 1991) and competencies as those that are necessary for entry level employment in the allied health care industry. The extent that allied health care supervisors and managers…

By combining a positivistic and an interpretive approach, this research investigates the learning opportunities that contemporary industrial work processes and workplaces offer for employees individually and collectively. The research explores how employees can become trained through their work and how individual development may expand to…

The purpose of this study was to determine, through a survey of students registered in the first three cohorts (consisting of 40 students) of Athabasca University's Doctor of Education (Ed.D.) program, the perceived prospects and career and personal plans of students. As they began the program, but before any program interaction had occurred,…