It was found that the blacks in this study tended to see a greater connection between hard work and rewards than did whites. (Author)

Suggests a comprehensive solution to the problem of how to prevent government employee strikes. (Author)

Investigated personality correlates of occupational status using Holland's (1973) typology. Data from 175 employed adult males showed no single personality factor was associated with status across occupational types. In general, the relationship between personality factors and occupational types provided additional confirmation of Holland's theory…

Describes a method employing conjoint analysis that generates utility/cost ratios for various elements of the compensation package. Its superiority to simple preference surveys is examined. Results of a study of the use of this method in fringe benefit planning in a large financial institution are reported. (Author/JAC)

Presents a format for designing and running workshops to train personnel employed in positions of high customer contact, focusing on the practice of patron contact skills, i.e., communication with problem patrons. Describes opening exercises, attitude exploration, integration skills and attitudes, stress management, and evaluation. (WAS)

Argues that using data collected at an individual level to make inferences concerning the effects of group level processes on individual behavior and attitudes often results in unrecognized inaccuracies. Demonstrates a multilevel approach for examining individual and group level influences of a social interaction variable on individual outcomes.…

Examined the relationship of shift work, length of workday, and work during weekends and holidays with perceived interrole conflict between work and nonwork. Results showed that job satisfaction and organizational role conflict directly related to the level of interrole conflict and moderated the work schedules-conflict relationships. (WAS)

Introduces the Job Components Inventory, a new job analysis technique examining the use of tools and equipment, physical and perceptual requirements, mathematical requirements, communication requirements, and decision-making and responsibility requirements. Results of a study of 100 job holders demonstrate a high reliability of the technique.…

Discusses the implementation of the merit pay system in the federal government and the ten unsurmountable problems that caused it to fail; i.e., unintended statutory provisions, open-ended regulations, novice technical assistance, drifting implementation policies, administrative errors, complicated systems, inconsistent employee treatment,…

The author explains, in a step-by-step manner, how to establish an employee data system that can be used in a number of ways, including affirmative action reporting, compensation planning, and workforce analysis. (Author/MLF)

Tests a theory of life and career stages developed by Levinson. Subjects were selected from a major employer. Moderate support for the theory was found with little or no evidence to support the age-linked notion of these stages. Stages were found to be discriminable in terms of certain attitudes. (Author)

Examines the effects of supervisors' and subordinates' ethnicity and sex on organizational communication, supervisory-rated performance, and job satisfaction. Identifies interactions between the sex of the supervisor and subordinate on communication and their ethnicity on supervisory-rated performance. There were limited impacts of sex and…

A preretirement program was provided to employees of a medium-sized corporation and their spouses. Attitudes toward retirement and degree of goal attainment were assessed. Attitudes toward retirement consistently improved during the program and six months later. (Author/BEF)