Examines the implementation of Chapter 766, the dramatically innovative state special-education law in Massachusetts. Shows how the necessary coping mechanisms that individual school personnel use to manage the demands of their jobs may, in the aggregate, constrain and distort the implementation of special-education reform. (Editor/RK)

Preliminary results from a large research project on the use of Frisian and Dutch in the official domain in Friesland focuses on language use in contacts between civil servants and customers in service encounters. Language patterns observed include convergence, neutrality, switching, and asymmetry. (CB)

A 1976 court opinion that federal court is not an appropriate forum for reviewing public agency employment is undermined in a 1983 ruling that a teacher employment contract creates a property right sufficient to raise a claim. This conflicts with established doctrine and creats new uncertainty in public employment contract disputes. (Author/MSE)

Using the Least Preferred Coworker Scale (LPC), determines that Black and White federal work supervisors are different in their attitudes towards coworkers. Black supervisors measure task-dimension factors; White supervisors measure interpersonal dimension factors. The significance of these results is discussed. (BJV)

Courts have employed contract principles and workman's compensation theory in certain cases finding a student-athlete an employee of the institution. Should this impression be expanded and gain widespread judicial acceptance, the Internal Revenue Service could require the inclusion of scholarship amounts in the recipient's gross income.…

Discusses the "Cleveland Board of Education v. Loudermill" case, in which a security guard was dismissed for dishonestly completing an application without a chance to answer the charge or challenge his dismissal. Examines the United States Supreme Court ruling, immediate due process implications, unanswered questions, and lower court…

Results of three studies provide considerable support for the importance, existence, and the normative adequacy of the cognitive process of "second guessing." Preliminary data suggest that people are quite good at detaching sources of bias and make reasonable adjustments in their judgments to correct for those biases. (PD)

A series of surveys was used to assess the image of Southern Illinois University and to help identify institutional strengths and weaknesses. The surveys collected student and employee views on academic programs, policies, student services, facilities, and general functions. (MLW)

In this paper we follow up "Developing Growing Need for Soft-Skills in IT Professionals," a paper from the 2003 ASCUE Conference. In that paper we examined the need for "soft-skills" by information technology professionals. In the current economic climate, IT outsourcing is becoming increasingly popular. Our Columbus, Indiana…

This report presents comparative data on facility management costs and staffing based on responses from 516 U.S. postsecondary educational facilities during 1993-94. It lists statistics from both private and public institutions, beginning with statistical reductions presenting the survey response tally, institutional profiles, and mean costs per…

A Canadian study explored the economic benefits of improving literacy skills in the workplace from the perspective of both employers and employees. The Conference Board identified and measured these benefits by conducting a survey of 40 employers, as well as by analyzing data gathered in the International Adult Literacy Survey. The study found…

This study examines the administrative qualities held by women who are state public service personnel. The value sectors identified in the study are political acuity, professional efficiency and managerial competency. Primary empirical data was collected through survey. The empirical data analysis of the study conclude that though many women have…

This document publicizes the collective bargaining agreement between the U.S. Department of Education and the National Council of Department of Education Locals, Council 252, American Federation of Government Employees, effective February 23, 1995. It contains all articles and sections of that agreement pertaining to the following subheadings: (1)…

No movement in education in recent years has taken hold of the imagination and emotions of the American business man more effectively than education in accident prevention. This appeal to the business man is perhaps due more than anything else to the fact that when the educator begins to talk of education in terms of saving human lives he is using…

Empirical analysis of employment data compiled by the Civil Service Commission shows that blacks and females in federal employment earn considerably less than their white and male counterparts, despite federal personnel policy to eliminate discrimination. (MF)