Purpose: This study aims to investigate the implication of workplace incivility among employees in the public service department in Putrajaya involving job satisfaction, work stress, psychological contract, knowledge sharing and work engagement. Design/methodology/approach: This cross-sectional study examines the implication of workplace…

Purpose: The purpose of this paper aims at manager-as-coach applying experiential learning processes to aid an employee to learn and improve performance ultimately resulting in a more skilled, work-engaged employee. The action guide presented offers activities for: positively influencing employee retention in the organization and improving the…

Purpose: Purpose of this study is to investigate the role of learner readiness in enhancing transfer of training by empirically testing a moderated mediation mechanism in which learner readiness influences transfer through motivation to transfer, and this indirect impact is moderated by supervisor support. Design/methodology/approach: The…

Degree apprenticeships in the UK represent a shift in approach to degree-level study. As the model matures, it is important to hear perspectives of apprentices. Using Q methodology, the study aims to identify the different apprentices' viewpoints of the apprenticeship, exploring aspects of belonging, support, challenges and views of the learning…

To improve the practice of public administration (PA) work at the time when collaboration governance principles and values have been especially needed due to the COVID-19 pandemic, the new educational approach providing the creation of international collaborative governance PA discourse has become a very important task for public administrations…

Training is one of the most important activities in human resource management. Training aims at improving employees' levels of skills and knowledge. Hence, certain types of training can be implemented for specific purposes. In this research, we introduce the concept of talent-based training. This form of training is expected to improve employees'…

The Public Safety Officers' Benefits (PSOB) program provides cash benefits to federal, state, and local law enforcement officers; firefighters; employees of emergency management agencies; and members of emergency medical services agencies who are killed or permanently and totally disabled as the result of personal injuries sustained in the line of…

This paper offers an investigation of the perceptions of servant leadership behaviors by subordinates and the effects that those perceptions may have on the subordinate engagement and turnover intention within a higher education institution. Perceived servant leadership behaviors can induce positive attitudes and engagement in the subordinate…

A university-based, role-emerging fieldwork placement for occupational therapy students has been developed to provide work disability prevention services for university managers and workers. Over five years, 24 students have provided holistic interventions across 18 departments. The purpose of this project was to formally evaluate the perceptions…

Black staff in out-of-school time (OST) programs are frequently positioned as disciplinarians, behavior managers, or "chaperones," while curriculum and instruction responsibilities are assigned to formally trained (and often White) educators. Imbalances in power and funding mean White leaders usually hold decision-making authority, while…

This study analyses the communicative competencies of civil servants in Kazakhstan, highlighting the crucial role of effective communication in fostering public trust and enhancing democratic engagement. Utilizing qualitative focus group discussions with 32 experts, the research identified key deficiencies, including reliance on bureaucratic…

Knowledge sharing is the social interaction through which individuals exchange their tacit and explicit knowledge with others. Tacit knowledge comes from experience, talent, and reflection and is difficult to formalize, transfer, and communicate to others. Conversely, explicit knowledge is formalized, codified, and easier to transmit. The study…

This paper examines the role of institutional isomorphism in influencing digital transformation (DT) within municipalities. It addresses the gap in understanding how coercive, mimetic, and normative pressures shape municipal strategies and operations as they adopt and implement digital technologies. Through a systematic literature review and…

The relationship between "stability" and "change" is a central paradox of administration that pervades all forms of organizing. Evaluation is not unfamiliar with paradoxical objectives and roles, which can result in tensions for evaluators and stakeholders. In this article, paradoxes between stability and change in the…

Although workshop attendance appears to be as high as participation in training, this paper is the first study in the educational science, human resource management and labour economics literature that explores the drivers of workshop attendance among the working population. In our analysis of the Dutch Adult Education Survey, we find that…