The use of the telephone has become an increasingly popular mode for providing counseling. However, little is known about its effectiveness. This study is an initial effectiveness study on telephone counseling. Participants (N=186) who had received counseling from a telephone counseling service rated the effectiveness of telephone counseling and…

This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…

Few studies have sought to assess predictors of retention of racial/ethnic or sexual minorities in longitudinal health research. The purpose of this study is to investigate predictors of retention of Latino gay and bisexual men and transgender (GBT) research participants after the baseline interview. Data come from a sample of 643 Latino GBT…

The authors carried out a 4-year qualitative analysis of a case study in higher education. An undergraduate course based on the principles of computer supported collaborative learning (CSCL) was designed, implemented, and evaluated. The process was developed by a community of practice, formed by quite a number of researchers coming from the…

The present paper provides an overview of child sexual exploitation in Northern Ireland and related issues. It focuses on Barnardo's response to the problem of sexual exploitation and sets it in both a historical and a contemporary context. The paper considers the importance of recognising exploitation as child abuse and addresses specific myths…

In fall of 2004, Carnegie Mellon University embarked on a bold educational experiment, the establishment of an overseas branch campus at Education City in the Persian Gulf state of Qatar. Carnegie Mellon's decision to open up shop in the Middle East was by no means unique; indeed, Carnegie Mellon is just one of a growing number of institutions to…

This paper describes and analyses an innovative experience carried out by a group of lecturers from the Psychopedagogy Faculty of the University of Alcala, involved in an action research process with the purpose of reflecting about our own practice and constructing alternative teaching strategies to facilitate students' reflective, autonomous and…

English language teaching (ELT) has played an important role in the Chinese Radio and Television Universities (RTVU) network since its establishment in the late 1970s. Based on a literature review and reflection from an insider's perspective, this paper gives a full account of the RTVU distance ELT model, examining how it supports autonomous…

This article demonstrates the parallels between development of technology and the increased acceptance of distance learning. First, definitions of distance learning are provided. Second, the history of distance learning and its use of technological innovations are presented. Third, an overview of the academic institutions that are offering…

Technology is continually changing the world. In higher education in particular, new technologies can be applied to great advantage by campus communities seeking to offer better services for students in more efficient ways. Written for deans, vice presidents, and presidents of higher education institutions, this book provides advice that is…

Engineering has played an important role in Scotland's industrial history. Over the years, the skills requirements of industry have changed as the technology has progressed and the industrial base of the country has developed. Over the past decade, there have been substantial changes in the employment opportunities for people with engineering…

Wireless Internet technology is gaining a foothold on more and more campuses, yet few studies have investigated how wireless Internet supports and enhances a student-centered learning environment. This study seeks to fill the gap by developing an instrument to measure how wireless Internet supports student-centered learning. A web survey was…

Electronic technology has created a revolution in portability of information, documentation, and communication. We are now able to connect with people, information, organizations, and merchandise from anywhere at practically any time. As electronically fabricated environments replace actual physical surroundings, however, we become displaced.…

Though outsourcing has created enormous employment potential in India's information technology enabled services/business process outsourcing (ITES/BPO) sector, the implications for employees remain to be understood. The present paper describes employee experiences in telemarketing outbound call centers in Bangalore and Mumbai, India. Following van…

This article has two major objectives. Firstly, the need for distance education (DE) in Mongolia's health sector is examined. A project is reported with the general objective of initiating research, development, and experimentation in distance-based medical diagnosis and consultancy, and in DE for rural medical doctors using Internet-based…