The need for self-directed learning for professional development drives an increase in the delivery of easy to use 'just-in-time' resources that respond to the often-dynamic workplace and work culture. This is especially important in the era of globalisation, when the number of employees, who are culturally diverse, increases each year. Most…

The present historical case study was conducted in order to examine the unspoken narratives of six African American Government Girls who worked for the federal government during World War II. The present study documented the lives and experiences of six women employed by the U.S. federal government. Their deliberate decision to become civil…

This study presents a course design that integrates multimodal sounds, pictures, videos, student presentations, guest speakers, and group work into a multimodal course to enhance intercultural communication competence into a high-profile business training course. The course is tailor-made for 488 managers and staff in one of the world's top 10…

The concept of 'aesthetic labour' is relatively new in work-life research. It focuses on how service organisations utilise the physical appearance and personality of employees to support a particular business brand. In this way, employees are used as part of a differentiation marketing strategy. Whereas much of the research in aesthetic labour…

This article describes an exploratory project in which a range of strategies taken from positive psychology were introduced in a university English language centre in order to enhance the wellbeing and happiness of staff and students. A brief overview is provided of the current scholarly landscape of positive psychology in English language…

The Ruderman Family Foundation in partnership with the American Institute for Research (AIR) and the Institute for Educational Leadership (IEL) created two research briefs that inform the business community in Boston and several other top metropolitan areas about the challenges faced by workers with disabilities and the contributions that…

The Public Safety Officers' Benefits (PSOB) program provides cash benefits to federal, state, and local law enforcement officers; firefighters; employees of emergency management agencies; and members of emergency medical services agencies who are killed or permanently and totally disabled as the result of personal injuries sustained in the line of…

Adult education, learning and skills providers are familiar with the longstanding national challenge of poor adult basic skills, and many providers use their Adult Education Budget funding to offer English and math classes for adults. In recent years, there has been a focus on supporting unemployed adults to achieve the good literacy and numeracy…

This conceptual paper serves to create a model of creativity and innovation at different organizational levels. It draws on John Holland's Theory of Vocational Choice (1973) as the basis for its structure by incorporating the six different personality types from his theory: conventional, enterprising, realistic, social, investigative, and…

Purpose: In response to a perceived need for research investigating the relatively less-explored role of supervisor support as a moderator in the transfer mechanism, this paper aims to empirically examine the influence of transfer design on transfer of training and also the moderating role of supervisor support between these constructs.…

Policy makers recognize the role of small businesses in bringing about economic growth and reducing or eliminating poverty, and training can contribute significantly to this process. The present study adds to the small firm literature by examining whether training encourages small firms to be more creative and innovative. It does so by…

This study reviews the application of a new training model, Sprint's Social Media Ninja program, an innovative approach to using new media to initiate change. Sprint recognized change management must occur from employee ambassadors to relevant audiences including consumers and other employees. By teaching volunteer employees the strategic message…

Purpose: The purpose of this paper is to establish the role of training in building employee commitment and the task of job satisfaction in the association between training and employee commitment in the banking sector in Uganda. Design/methodology/approach: The authors used correlation, regression and MedGraph to investigate the hypotheses.…

In Action Learning programmes, it is held central to work on real business challenges (task) while learning about team and self (process); staying mindful aware of the process is referred to in this paper as "double awareness", and emphasises noticing and acting on process cues while working on the task. As business challenges within…

This paper explores the development of "We! Connect Cards," a card-based learning tool intended to support interpersonal relationships across various workplace and learning settings. The designed artifact is a card deck containing 60 cards with a question on the front and an action on the back. We discuss the development process of…