The present study was conducted to explore library users' desired service quality levels on the twenty-two core LibQUAL+ items. Specifically, we explored similarities and differences in users' desired library service quality levels across user groups (i.e., undergraduate students, graduate students, and faculty), across geographic locations (i.e.,…

This article reports research findings related to converging formats, media, practices, and ideas in the process of academics' interaction with electronic texts during a research project. The findings are part of the results of a study that explored interactions of scholars in literary and historical studies with electronic texts as primary…

This article investigates negotiations of librarians' expertise in relation to information literacy at the micro-level, specifically in the domain of nursing education. A qualitative empirical framework is employed. The study draws on 18 semi-structured interviews, 16 with Swedish nursing students, one with a librarian and one with a nursing…

ICT has enabled a wide dissemination of information and a sharp increase in the magnitude of electronic information sources. The use of e-information sources by healthcare personnel within Saudi Arabia has received little research attention. This paper discusses the use of e-information sources by healthcare personnel in the kingdom. A…

To explore how effective CPS (Classroom Performance Systems) are in the classroom, specifically for library instruction, this pilot study considered the question: "Does the use of CPS improve student retention of information presented in class as measured by pre-and posttest scores?" The use of pretest and posttest measurements for the retention…

Despite a difficult economy and tightening budgets, both jobs and salaries rose for 2007 graduates. Echoing the previous year's growth, reported annual salaries increased approximately 3.1%, from $41,014 in 2006 to $42,361. The picture was most positive for graduates in the Southeast, whose average annual starting salary surged past the $40,000…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…

This annual publication describes the collections, staffing, expenditures, and public service activities for the 109 university and 11 nonuniversity members of the Association of Research Libraries (ARL) during the 1995-96 fiscal year. This edition offers instructions for locating interactive ARL statistics on the World Wide Web, a 44-item…

This practicum was designed to improve a high school education media center through systematic collective action. The goal was to improve delivery of education media services by: (1) improving material conditions; (2) developing collaboration between education media specialists and academic teachers; and (3) involvement of the entire learning…

From August to November of 1992, 10 institutions from central New York State (Colgate University Library, Fayetteville Free Library, Herkimer County Community College Library, Oneida Community Mansion House, Onondaga Community College Library, Onondaga County Public Library, Onondaga Historical Association, Skaneateles Library Association, State…

This guide brings together all aspects of administration of a school media center in light of the new qualitative standards in "Information Power: Guidelines for School Library Media Programs." The book focuses on practical considerations within a single school as reflected in the new developments in organizing and administering the…

This workbook is designed to introduce the Harvey A. Andruss Library at Bloomsburg University (Pennsylvania) to a novice user. It is one component in a self-paced unit in library instruction which also includes an exercise book and a computerized tour of the library. Chapter 1 is concerned with the orientation of the library and covers its…

Papers on network activity among university and other general research libraries and information centers presented at the 1982 International Federation of Library Associations (IFLA) conference include: (1) "The Principles of the Relationship Between National and University Library Collections as a Basis for a Network" by K. W. Humphreys (United…

Passage of library bonds in November 1988 provided momentum to create a new library system for San Francisco. To be successful, this endeavor demanded that the entire library program be evaluated and reassessed, and renovations to the branch libraries had to be made on a systemwide basis. Funding from the library bonds could be used only for…

This document records testimony given in the state of Montana before three members of the U.S. House of Representatives Subcommittee on Postsecondary Education on the reauthorization of the Library Services and Construction Act (LSCA). (The first and still the largest federal program of assistance specifically for public libraries, LSCA is…