Student employees fulfill an essential role at all academic libraries, but budget and staffing cuts have made student work even more imperative at small, public institutions. This article examines a reference service redesign at Adams State University through the lens of the student circulation employees. Student employee feedback was directly…

Research support services at The University of Queensland Library (UQ Library) have evolved in response to the global and national drivers, which have impacted on broader University strategy. UQ Library's success in responding to these drivers has involved leveraging the information within, and capacity of, the institutional repository, the core…

Increased prevalence of autism spectrum disorder (ASD) diagnoses within the general population is reflected in the growing number of college and university students with ASD. This exploratory study used an unobtrusive qualitative content analysis design to explore the experiences of students with ASD in academic libraries. It seeks to understand…

English Language Learner (ELL) students are sometimes a small constituency. Many resources already in the library can be used to enhance their language acquisition, confidence, and cultural fluency--resources such as graphic novels, hi-lo books, and makerspace materials. This article discusses enhancing language acquisition, confidence, and…

Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…

Purpose: The purpose of this paper is to investigate the factors that may impact on the acceptance of the e-book amongst mathematics and statistics (MAS) students at higher education institutions in Libya. Design/methodology/approach: A theoretical model has been developed based on the technology acceptance model (TAM). The factors divided into…

The onslaught of COVID-19 pandemic brought major disruptions in the operations of Philippine educational systems and institutions which necessitates shifting from the traditional mode of instruction to a flexible-blended mode of teaching-learning to further contain the spread and avoid the perils of the virus. Thus, this study investigated the…

In the fall and winter of 2020, New America embarked on a snapshot study to gather data on how--or if--people were discovering, accessing, and using their public libraries during the COVID-19 pandemic, with a focus on materials that libraries made available online. Our findings, which include data from a national survey of 2,620 people, highlight…

Research shows that family involvement in learning activities at school improves students' academic performance and social cohesion. This study analyses the impact of involving families through interactive groups, dialogic literary gatherings and tutored library in a Mexican primary school in a highly underprivileged urban area, within the…

Activities using volunteered geographic information (VGI), geospatial data generated by nonprofessionals, provide an instructional approach that allows participants to work with big data--large, complex data sets--in a noncompetitive, cooperative environment. Research suggests that humanitarian mapping activities offer an effective means of…

Purpose: This paper aims to investigate design principles for transforming existing making communities of practice within public libraries into online knowledge-building communities to support youths, families with young children and adult members' making and tinkering during COVID-19. Design/methodology/approach: Building upon C4P and connected…

This study explores how libraries mediated interactions between black readers and texts in twentieth century South Africa. By situating libraries as vital infrastructures of reading, I critically examine how librarians tried to build the habit of reading within black communities. Beginning in the 1930s with the Carnegie Corporation of New York's…

Gamification, the application of game elements to nongame contexts, was recently a subject of great interest in the library literature, inspiring a number of articles. That interest tapered off in tandem with gamification's wider decline, but signs point to its reemergence. Anticipating renewed interest in gamification, the authors reviewed the…

This study investigated users' satisfaction with library information resources and services at the College of Health Sciences (CHS) library Niger Delta University, Nigeria. The objective was to determine the level of users satisfaction with library information resources and services. 2 (two) research questions were formulated to guide the study.…

The analysis in this report is based on a Pew Research Center survey conducted March 7-April 4, 2016, among a national sample of 1,601 adults, 16 years of age or older, living in all 50 United States and the District of Columbia. Fully 401 respondents were interviewed on landline telephones, and 1,200 were interviewed on cellphones, including 667…