Describes the role of Silvia Watson as information executive of the Highsmith Company, a supplier of office equipment and other materials to the library market. Watson's position in the organizational hierarchy, library services at Highsmith, company policies and products, and the role of the library in the company are discussed. (MES)

Summarizes issues emerging from an institute on strategies and techniques for evaluating children's services in public libraries, including observation as a research method, the importance of statistics on children's services, and the adaptation of traditional evaluation strategies for children's services. (Seven references) (MES)

Provides summaries of the presentations at the North Carolina Library Association's Biennial Conference, "Choose Quality, Choose Libraries," (Raleigh, NC, October 8-10, 1997). Some of the topics covered include library instruction, Internet access to public documents, outsourcing technical services, copyrights and the Internet, the…

Reviews changes in health sciences libraries, including the evolving role of health sciences librarians, education and training of health sciences librarians, rethinking reference services, impact on quality health care, improving the value of information, virtual libraries, National Library of Medicine initiatives, and quality initiatives. (LRW)

Discusses school and public library relationships and maintains that an integrated, coordinated, and systematic planning process at both local and state levels will meet the needs of children and young adults. Topics include developments in the 1990s, barriers to cooperative efforts, examples of cooperative projects, and combined school-public…

Over 500 libraries have employed OCLC's iCAS and its successor Automated Collection Assessment and Analysis Services (ACAS) as bibliometric tools to evaluate monograph collections. This examination of ACAS reveals both its methodological limitations and its feasibility as an indicator of collecting patterns. The results can be used to maximize the…

In 2003, during the Biennial migration of academic librarians to the Association of College and Research Libraries (ACRL) conference, several of the programs in Charlotte, NC, discussed the recruitment and retention of the next generation but with an obvious lack of input from newly recruited librarians. In response, with Liza Posas, a library…

E-Books are books or other forms of text in digital form, an enhanced book without paper and at little or no cost, technologies that are already available at most schools can be used to expand the library media center's collection of books, at the same time making many books more accessible to students. Many tools are available for free to convert…

The library is a welcoming space for students and hence has to be met with certain requirements. Some of the tips that are presented to keep students comfortable include meeting students' need with humor and compassion, keeping signs and handouts simple, overdues be met with a Zen approach, finding out and giving what the patron needs.

One of the most important roles for school libraries in the digital age is to provide students with a context for processing Internet information. It has been suggested that the school library should strive for a more pronounced clicks-and-mortar identity combining the best of the web and the traditional library collection.

A library media specialist describes the way in which she and her assistant re-evaluated the library media center program so that they could help students in finding books of their choice, easily. Library media center orientation includes remainders for students that there are often variations in library arrangements and formal and informal…

When Mary Ellen Icaza became Electronic Services Librarian at Montgomery County Public Libraries, she noticed that the readers' services information on the library web site was invisible, even to librarians. "And if staff can't find it," she says, "customers can't." She set out to help people find that material-and to turn a…

For as long as libraries have charged fines for books returned after their due dates, this familiar practice has excited comment and controversy. Fines are thought by many to deter patrons from keeping materials too long. However, others believe there is little persuasive evidence that fines are more effective at minimizing overdues than are…

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

In 2005, the University of Texas (UT) at Austin made some surprising national headlines when it removed the book collection from its undergraduate library. Behind the sensational headlines, the move was in fact more "life-as-usual" than "radical change." In today's academic libraries, technology is constantly redefining library…