Reviews major topics involved in governance of academic libraries in a rapidly changing environment: (1) the academic environment and the library--organizational characteristics of both institutions; (2) academic governance patterns; (3) librarians and governance--faculty status, faculty status and governance, unions and governance, modifying the…

Using a multi-method approach--student and faculty surveys and a comparison of bibliographies from senior nursing students--to evaluate the Information Literacy Skills Program at the University of Botswana, this study found that information about the impact of instruction can be discovered through more open-ended questions; the ALA's…

In a study of library use and research behavior, 91 undergraduate and 68 graduate business students at California State University San Marcos were surveyed and observed for query formulation and task assignments, prereference process expectations, and postreference process responses. Findings support past research by pointing to user impatience…

The identification and description of the personnel components of a library and their interrelations are used to construct an input-output model similar to those used to analyze the interdependence among sectors in an economy. This model makes it possible to forecast personnel requirements resulting from changes in demands for library services.…

Academic library managers need a multimethod, objective, valid tool for measuring service quality. Examines three research studies in the measurement of service quality in Australian and New Zealand academic libraries: the Hernon and Altman Study; Hernon and Calvert Study; and the University of Waikato (Hamilton, New Zealand) Survey, a two-stage…

Many libraries have noise problems that can't be fixed with ceiling and carpet treatments, physical arrangement, or sound barriers. This study at Henderson Community College (Henderson KY) attempted to confirm results from an earlier study suggesting that reducing light levels led to reduced noise. The data showed mixed results, but overall the…

Describes a study that investigated the affective responses of 83 subjects at the University of Wisconsin-Milwaukee to 2 versions of a hypertext-based bibliographic retrieval system. The utility of using factor analysis to explore subjects' search experiences is explained, and the effects of different types of linkages are compared. (Author/LRW)

Addresses issues of access and policy in developing Web-based interactive reference services via academic library home pages. Discusses results of a national survey that showed that less than half of surveyed institutions use Web-based interactive reference as an extension of traditional reference services. Tables include findings. (Author/LRW)

Discusses academic library instruction and describes a study using the IDNA (Instructional Development Needs Assessment) survey where librarians at Penn State rated teaching tasks based on their assessment of task difficulty, importance in the learning process, and frequency of performance. Produced a prioritized list of instructional development…

Proposes a new model for an academic chemistry library based on experiences at the University of Illinois at Urbana-Champaign in which primary access to journals is electronic and print journals are archived unbound in a remote storage facility following local access for one year. Discusses results of a feasibility study. (Author/LRW)

Describes a study at Ball State University (Indiana) that compared local pre-cataloging authority control procedures with post-cataloging authority control procedures available through NOTIS (Northwestern Online Total Integrated System). Results show NOTIS authority control reduced redundancy and increased efficiency. Contains three tables and…

Examines questions related to service quality, satisfaction, and outcomes assessment in academic libraries. Relates the literature of library and information science to each concept, identifies major research methodologies used, and offers suggestions for future research. (Contains 65 references.) (Author/LRW)

Examines what differences libraries and librarians make, primarily from the perspective of geographical communities. States reasons why this is an essential research issue and describes contributions of current public library planning tools to the determination of impact. Examines the framework that is essential for the intellectual development of…

Examines four significant unanswered questions related to children's and young adult services in public libraries. After reviewing the existing knowledge base that can serve as scaffolding for the needed research, the author suggests strategies for refining and implementing this research agenda. (Contains 62 references.) (Author/AEF)

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…