This paper examines the evolution and findings of an on-going longitudinal study that is assessing the satisfaction of distance education students with library reference services through the use of a transaction-level survey. The survey's purpose is two-fold: first, it is used to garner valuable input from these students; and second, it also…

Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

As always in real estate, everything in technology these days seems to be about location. From Google's recent addition of a "nearby" location limit to its suite of search options to the spate of location-based mobile apps and social networks, physical proximity has become the linchpin of a trend to connect technology to the real world. In this…

In this article, the author describes her new approach to collection development. To fulfill her dream of each kid walking out of the library with the book they asked for, she enlisted the help of her students. Once they realized that their suggestions were taken seriously, the more they were willing to take the time to tell her about the great…

The current recession has hit American workers hard. According to the Bureau of Labor Statistics, ten percent of the U.S. workforce is unemployed (as of November 2009), the highest rate since April 1983. In addition, the labor market is experiencing record rates in the length of time job hunters remain unemployed, while companies receive hundreds…

The purpose of this study was to measure the degree to which academic libraries or library staff members throughout the United States adhere to the Guidelines for Virtual Reference Services provided by the Reference & User Services Association (RUSA). The results of the study were analyzed to identify specific areas where improvement is needed…

Rare, distinctive, unique--academic libraries are exploring new ways to describe and define what they've traditionally called special collections: incunabula, manuscripts, rare books, cultural artifacts and more. These valuable, historically important, and often one-of-a-kind artifacts can be a treasure trove for scholars and students. Technology…

Many community colleges are located near rural areas where significant folkloric research could be done. Community college librarians may be pleasantly surprised to find many of the standard folkloric resources on their reference shelves. In addition, folklorists may be professors of English, anthropology, history, sociology, art, or music, who…

One never gets a second chance to make a first impression. During these tough economic times it's important to promote the school library media center's program and collection as integral parts of the learning process. The changing landscape of librarianship demands a wide selection of approaches to promote library resources. Ideas, strategies,…

This paper presents the results of a study conducted with the aim of identifying competencies needed by special librarians in Iran at three different levels of library and information science education. A list of competencies was initially identified from the literature and 21 semi-structured interviews with managers of special libraries in Iran.…

Inclusive practice is well embedded across society and has developed over time. However, although policy and public view have moved forward, the way organisations address the agenda for inclusion often represents a superficial interpretation of this concept. Qualitative data were gathered using new ethnography to explore the experiences of a…

This document presents results of the 2008-2009 Association of Research Libraries (ARL) Law Library Statistics Questionnaire. Out of 114 ARL university libraries, 72 responded to this survey. Law libraries reported median values of 355,922 volumes held and 7,274 gross volumes added. Also, these libraries employed the full-time equivalent of 2,057…

The Public Libraries Survey (PLS) is a voluntary survey conducted annually by the Institute of Museum and Library Services (IMLS). IMLS collects these data under the mandate in the Museum and Library Services Act of 2003 as stated in SEC. 210. The U.S. Census Bureau is the data collection agent for IMLS. The fiscal year (FY) 2009 survey is the…

School libraries can hardly keep graphic novels on their shelves. Enthusiasm for the genre has led many librarians to question how such novels might be infused into normal curricula. However, many librarians who have proposed such an integration have learned that their colleagues do not share their enthusiasm. From the teachers' perspective, it…

Solo school librarians are the air traffic controllers of the library world, serving hundreds, if not thousands, of students. They are responsible for a book budget, technology resources, orientation and research classes, book talks, and reading promotions, as well as professional development for teachers, guiding them in effective integration of…