In this era of accountability and significant school reform, efforts to improve schools increasingly look to the principal to spearhead change efforts at the school level. Good principals are the cornerstones of good schools. Without a principal's leadership efforts to raise student achievement, a school cannot achieve its fundamental academic…

This paper addresses the issue of service quality evaluation within the higher education sector and stresses the need to develop measures that are both psychometrically and practically sound. The paper argues that recent debate surrounding the development of such measures has been too strongly geared toward their psychometric performance, with…

Determining the potential benefits of mentoring is confounded by the lack of clarity surrounding the definition of mentoring in business and industry. Key dimensions of mentoring that are affected by the way in which mentoring is defined are explored, including prevalence, outcomes, gender and formal/informal relationships. This definitional…

This article deals with the possibilities of participatory action research in quality enhancement projects at the level of university departments. The projects, carried out between 2002 and 2004, were aimed at developing leadership and management, fluency and division of academic work, well-being, and the health of academic staff. Four departments…

In educational research, characteristics of the learning environment are generally assessed by asking students to evaluate features of their lessons. The student ratings produced by this simple and efficient research strategy can be analysed from two different perspectives. At the "individual level", they represent the individual student's…

Purpose: With the increased importance of training in organizations, creating important and meaningful programs are critical to an organization and its members. The purpose of this paper is to suggest a four-phase systematic approach to designing and evaluating training programs that promotes collaboration between organizational leaders, trainers,…

Active participation in the process of learning rather than transmission of information is prominent in modern higher education contexts. In alignment with this trend, traditional modes of assessment, based on the "transmission model", are increasingly replaced or supplemented by more authentic forms of assessment. Authentic assessment "measures"…

Although computer-assisted interview tools have much potential, little empirical evidence on the quality and quantity of data generated by these tools has been collected. In this study we compared the effects of using Virre, a computer-assisted self-interview tool, with the effects of using other data collection methods, such as written responding…

This paper presents the pedagogical usability criteria for evaluating the digital learning material. Pedagogical aspects of designing or using digital learning material are much less frequently studied than technical ones. Further, there are relatively few inventories measuring subjective end-user satisfaction with the pedagogical aspects of…

The last 20 years have seen the development of sophisticated techniques for analysing individual data within a hierarchical context and the growing availability of good datasets to which these techniques can be applied. The modelling of pupil performance controlling for prior attainment has led to a type of analysis commonly titled…

This inquiry originates in a conversation between the first two authors which concluded with the challenge that a Revans Institute for Action Learning & Research should not only be doing research "by" action learning and but should also be researching "into" action learning itself. Action learning has been a recognised…

Research conducted by Patrick Clancy and by Fitzpatrick Associates and Philip O'Connell on the level of representation of socio-economic groups amongst higher education entrants has been a key element in the development of access policy and practice in Ireland. This article reviews the context for the development of access and explores the…

This article examines how the UK Research Assessment Exercise (RAE), along with the development of performance indicators, fits into the production of research within a changing policy context. The historical evolution of the RAE from 1985-2001 is considered, before looking specifically at how research output (in the form of journal publications)…

The assessment of children in their years before school and their first years of school has been, traditionally, informal. Further, assessment of children's mathematical skills at this level has been infrequent compared to social, emotional and physical assessments. However, there are contexts where reliable, valid, standardised data from…

Objective: Organizational learning, underpinned by evidence-based health care, and greater user involvement in planning and delivery were key objectives of the NHS Plan. Evaluation, and specifically participatory evaluation, offers the potential to address these elements of the NHS modernization agenda. We discuss the strengths and limitations of…