The heart of the public library mission is to provide service to the entire community and serve the underserved. But how does a library identify the people it is not reaching, where they live, and what they need? And what does it mean for a library's services if in its community the underserved are not also underprivileged? Contrary to popular…

A group of major universities has been quietly working for the past two years to build one of the largest online collections of books ever assembled, by pooling the millions of volumes that Google has scanned in its partnership with university libraries. One of the most important functions of the project, say its leaders, who unveiled the giant…

A questionnaire survey conducted at the State Library of Victoria indicates that users in general, and not just scholars, value the standard elements of bibliographic data found in the Library's catalogues, and consider all these elements useful for finding, identifying and selecting items. Rather than making do with less, users wanted more…

Since 2004, Buffalo State College's E. H. Butler Library has used the Information Commons (IC) model to assist its 8,500 students with library research and computer applications. Campus Technology Services (CTS) plays a very active role in its IC, with a centrally located Computer Help Desk and a newly created Application Support Desk right in the…

Collaborating with teachers is a critical part of the library media center program. It is one of the most effective ways librarians can positively impact the learning of students and build relationships with teachers. Collaborative teaching is the best way for librarians to become an active part of the educational process. In this article, the…

Just over 50 years ago, Arthur Frommer demonstrated the affordability and accessibility of European travel for everyone with the publication of his groundbreaking "Europe on $5 a Day." Today, the market is saturated with a plethora of travel resources (print, web, and video) that cater to those who do not want to break the bank in order to satisfy…

This publication follows the tradition of publishing selected papers from Pacific Islands Association of Libraries, Archives and Museums (PIALA) annual conferences. The volume begins with a listing of the members of the PIALA 2008 Planning Committee, the Officers and Executive Board, and Acknowledgements, followed by the Schedule of Events and a…

The Reading Agency has been backing and building a movement in libraries called reader development. The movement is creating a livelier, more interventionist reading service that's both much more attractive and socially relevant. A focus on reader development is changing the way public libraries work, and transforming people's lives in the…

In January 2009, the American Library Association (ALA) completed a ten-year reexamination of the core competences needed by professional librarians graduating from ALA-accredited institutions. The ALA's "Core Competences of Librarianship" encompass the basic knowledge expected of all graduates in all specializations. The core beliefs and policies…

This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…

School library websites enhance and explain the services provided by the library. Most schools have a library website. Jurkowski (2004) reviewed thirty-four school library websites and ranked the most common features: website links, databases, policies, Online Public Access Catalog (OPAC), and websites by subject. These features give patrons a…

What does a newcomer to the library industry bring, at nearly fifty? What does she find? Reflecting on her experience and a recent study tour, the author describes the barely-skilled-although-nominally-qualified challenge; and discusses current cross-cultural provision. She muses on the interplay between a new librarian's fresh eyes, experience…

As community colleges rely on part-time faculty and offer more online courses, faculty teaching in those capacities may not be as connected to the college as their full-time, on-campus counterparts. They may know very little about the library; in turn their students may not learn what the library has to offer. This article provides suggestions for…

Today's primary schools are being designed in a totally different way from those of only a few years ago. In Australia, both the Victorian Government and the Catholic education authorities have changed their notion of schooling. The most significant change has been the linking of curriculum, pedagogy and the types of spaces in which children…

A key area of debate within the public and academic library sectors across the world is use of physical space. Changing ideas about what a library should be, coupled with the growth of digital collections, has raised fundamental questions about how library buildings are used and the role of space in library services. Alongside these drivers is the…