This paper presents an empirically-derived CAQDAS Postgraduate Learning Model (CPLM) that illustrates the importance of integrated learning of qualitative methodology and technology for postgraduate students. Developed from analysis of a qualitative data-set of interview transcripts, survey responses and support-session observations constructed…

The general problem was that, in the competitive telecommunications industry, information technology service providers have to develop ways to improve on customer satisfaction and service quality during service disruptions to meet service level agreements. A descriptive phenomenological study was used to explore the lived experiences and…

This dissertation revealed several problems on the analysis of influenza propagation by indicating how agent-based modeling can be employed to measure the effectiveness of control measures and assist in improving health policy to decrease absenteeism among elementary students. The primary question posed was as following: "What is the effect…

This qualitative investigation explored the diffusion of eco-innovations within the U.S. data center industry from 2007 to 2015 whose adoption was intended to decouple digital economy growth from environmental impact. Using diffusion of innovation theory to inform the study, and synthesizing subject matter expert input from a Delphi panel…

Turnover among information technology professionals costs organization in revenues. According to Computer Economics (2008), the cost of replacing one information technology employee is $50,000. Reports from the United States Department of Commerce and Office of Technology Policy showed that turnover rate in Information Technology has exceeded 20%…

The thesis of this article is that in the informational society, social and intercultural education must be hybridized with media education. From this strong incorporation of media in education comes an approach to citizenship education as a new field of action in media education. The case study analysed deals with the flow of refugees into Italy…

The study investigated the use of ICTs in student support in Open and Distance learning (ODL) at Makerere University. The study adopted a survey design with 327 ODL students, and the data from participants was collected using self-administered questionnaires and individual interviews. The results showed that Makerere University has enhanced…

Influencer marketing is an emerging technological disruptor for marketing across a wide range of industries. This tactic allows companies to promote products in a more organic, trust-affirming manner compared with other forms of paid advertising. As the use of influencer marketing is rapidly growing, marketing educators have a unique opportunity…

The dynamic growth of the services sector globally, along with rapid advances in information technology, are creating new opportunities for social empowerment, economic growth, and innovation. This paper has considered the usage of IT-based services in education as a key factor for improving students' productivity. Moreover, a conceptual model was…

Challenges to ensuring teaching quality in higher education give ongoing impetus to invest in teaching quality improvement. While a significant body of literature has recognised challenges faced by academics seeking to improve teaching practices, processes for developing constructive responses to identified barriers have attracted less attention.…

This study examines student discussion fora in a Master's programme. Previous student evaluations of the course highlighted the students' dissatisfaction with the technology chosen for communication and recommended the use of Facebook instead. In this article, we raise the following question: 'How do various digital discussion fora engage students…

The digitalisation of adult and continuing education involves both a societal challenge and a policy demand to harness digital media for effective adult and continuing education provision. Therefore, this article adopts an organisational perspective on adult and continuing education, raising the question of what management knowledge is needed to…

The younger generations of students called Digital Natives learn via technology. The Malaysia Education Blueprint 2013-2025 has taken the initiatives to implement Information and Communication Technology (ICT) in learning in bid to cater to their learning styles. However, the implementation has not been smooth-sailing as most teachers have not…

While online learning and the utilization of digital technologies in higher education continues to be an important part of future plans for higher education course opportunities, some higher education faculty experience barriers to this implementation. These barriers can vary from institutional factors to personal characteristics. Utilizing survey…

Factors militating against the use of ICT in teaching and learning yield a serious problem in the area of education in Nigeria, unlike the use of ICT facilities within the societal context. There are various factors against the use of ICT in Public Secondary Schools today with regards to teaching and learning with particular reference to Public…