Discussion of planning for reference service focuses on assessing past practices and statistics of past use to help plan for the future. Topics addressed include identifying an organizational goal and staff training, including professionals and nonprofessionals. (Contains 13 references.) (LRW)

Examines factors influencing use of technology by faculty members at an American university. The most important factors are the faculty's need to be certain that the technology will improve student learning and equipment availability. Other factors include funds for materials purchase, advantages over other delivery methods, and contribution to…

Microcomputer installation in schools has increased annually since 1983, and microcomputers are now utilized throughout Japan's educational system, both in elementary and secondary classrooms and for educational research. Most of the computer software used in computer-assisted instruction is acquired externally, as opposed to developing the…

Review of research investigating gender differences in computer-related behavior examines statistical and methodological flaws. Issues addressed include sample selection, sample size, scale development, scale quality, the use of univariate and multivariate analyses, regressional analysis, construct definition, construct testing, and the…

Discussion of ways libraries deal with patrons with various disabilities focuses on a project that investigated the effects of bibliographic instruction on mentally retarded adults using public libraries. Evaluation of the instruction by examining patrons' use of their library cards is described, and results of pretests and posttests are…

Describes a videodisc project at Cleveland State University that was set up to improve the delivery of information by education professors. An exploratory study conducted to investigate factors that influence the use of technology by faculty who teach the core curricula in the education program is also described. (11 references) (LRW)

Examines how the U.S. public views the benefits associated with local governments' recreation and park services. The study concerns use of services; types of benefits perceived at the individual and group levels; and relationships between the respondent's perception of benefits, socioeconomic and demographic status, and use of such services. (GLR)

Discusses a survey undertaken in 1992 to gauge general user response to the online catalog used at a large state university library. A description of the library and its automated system (based on Geac/ADVANCE integrated software), the study methodology, and results are covered. A copy of the two-page survey is appended. (Contains five…

This last article in a four-part series describes database selection behavior of end-users of the EasyNet Scan feature in the categories of people, news, and general reference. Databases are ranked in descending order of selection, the value of multifile search strategies is confirmed, and plans for further investigations are presented. (LRW)

Investigates whether and how "cultural standards" influenced the use of cellular telephones by German and Chinese users. Uses focus groups, usability tests, and a questionnaire to determine how users obtained product information. Reports the varying learning and information-gathering strategies of Chinese and German users in terms of…

Reports on a survey on the use and impact of electronic resume management (ERM) systems in major corporations. Investigates the amount of ERM usage, methods and procedures used for capturing resume data, and the degree to which these systems are meeting personnel managers' expectations. Discusses implications for teachers who give instruction…

Examines how history graduate students seek information and how they use the university library in their information-seeking process, based on interviews at UCLA. Explores the use of new technologies and the reliance that history graduate students place on reference librarians and librarians in special collections. (Author/LRW)

Introduces an evaluative framework for metasearch engine performance and illustrates its use in two experiments. Results are used to characterize some properties of leading search engines (as of 1998). Significant interactions were observed between search engine and two other factors: time of day and Web domain. (Author/AEF)

Discusses the role of formative assessment and feedback on student performance and describes the implementation and use of an assessment system on the World Wide Web for a university psychology course. Reports on usage levels, patterns of use, and feedback from students. (Author/LRW)

This study examined the role of the Internet and its usage on the level of perceived independence among people with physical disabilities. Discusses independence, perceived control, psychological self-reliance, adaptive technology, hypotheses tested, and future directions. A copy of one of the questionnaires used is appended. (Author/LRW)