Describes a program at the Waterford Public Library (New York) that expanded existing outreach efforts to children in local preschools and a local childcare center, while adding services to a preschool play group. Discusses costs, the creation of story kits that included picture books and related activities, and evaluation results. (Contains 16…

Describes the design of a CD-ROM by the Illinois State Library that was developed to answer public library administrators' questions. Discusses results of a survey that identified necessary content, including annexation issues; charitable giving; non-resident fee calculation; ordinances; grants; policy model; property taxes; standards; and trustee…

Investigates criteria correlated with the promotion of public librarians based on questionnaire responses from 90 public librarians. Compares the placement and promotion rates for white librarians and librarians of color, as well as for males and females, and discusses further research needs, plateauing, continuing education, and internships. (LRW)

Reports the results of a survey of reference librarians in public and academic libraries that investigated experiences with and attitudes toward the use of digital and networked technologies and resources in reference work. Highlights include a correlation between experiences and positive attitudes; characteristics of librarians; and current and…

The main insight given by this study of summer reading lists is that what students are assigned to read has more to do with individual teachers' beliefs and knowledge than any concrete practice. Teachers who make summer readings lists seem to be divided somewhat equally between focus on cultural literacy and desire to create lifelong learners.…

Describes the Florida Born To Read (BTR) program, a statewide early literacy program that has grown from 10 Library Services and Technology Act (LSTA) funded pilot projects in 1998-99 to include LSTA and locally funded programs in more than one-third of Florida's 67 counties in 2001-02. Sidebars list topics and presenters at BTR Capacity Building…

Discusses findings from a study by the Division of Library Development and Services (DLDS), Maryland State Department of Education of how libraries provide information to children ages eight to fourteen. The survey examined factors/behaviors contributing to a successful library experience; to what degree questions/inquiries are answered; and…

Describes the eight-week "Reading is Fun" summer program, one of several ways the Metropolitan Library System serves Oklahoma County's at-risk youth. A lesson plan was developed that called for borrowing library books that related to a weekly theme, reading aloud to children, and hands-on activities. Other projects for at-risk youth are…

The intent of this reading list is to identify "must-read" books for professionals aiming to deliver the highest quality service to teenage clients. This second annual update alphabetically lists and describes 12 professional books for public and school librarians and books from other disciplines on teen-related issues. V.O.Y.A.'s (Voice of Youth…

Lists and discusses six journal articles written by Charles Bunge that discuss influences on statewide public library planning; the history of the University of Wisconsin library school; a tribute to Herbert Goldhor's work in public library service and administration and in scientific research in librarianship; and reflections on reference…

Investigates how the needs of adult new readers are being met in five North Texas public library systems using the PLA's (Public Library Association) list of recommended titles for "Adult New Readers" for 1993-97 as the comparative sample. All the libraries had titles from the sample, though there was considerable variance. Only one…

After 10 years of experience, the Santa Monica Public Library (SMPL) advocates e-mail reference as an essential service that provides a personalized, convenient, and accessible service for a growing constituency. Discussion includes e-mail reference service parameters and challenges and opportunities. Presents suggestions for public libraries just…

Examines the role that public libraries can play in the Australian government's objective of developing a network literate society. Highlights include an historical perspective; national infrastructures and government agendas; social equity; equitable access and user fees; Internet-related roles and service directions; and implications for further…

Describes an early childhood literacy program called Begin with Books and provides ideas for starting up, finding, and administering similar programs in public libraries. Topics include corporate sponsors; staffing; partnering with community organizations; training; scheduling; and budget information. (LRW)

Identifies public library policies, programs, services, or practices that have ruined customer relations and offers suggestions on how they could have been avoided. Highlights include automated telephone answering systems; staff monitoring of computer use; self-service equipment, particularly photocopiers; release forms; staff parking; loan…