Provides background information on the development of the Ramapo Catskill Library System's (NY) LibraryLand Web site. Highlights include other library-related resource guides on the Web; an emphasis on public libraries; graphics; links; the use of HTML; and templates for designing library home pages. (LRW)

Reports on Counting on Results, a project funded by the Institute of Museum and Library Services that developed and tested tools to standardize and simplify the collection of outcome data from public library patrons. Discusses results of questionnaires that addressed "Planning for Results" service responses. (Author/LRW)

Discusses causes of library disasters and provides several examples of disasters. Emphasis is on the importance of awareness, insurance protection, a written disaster plan, cooperation with the fire marshall and insurance agent in planning, and staff training. Several elements of the written plan are listed. (22 references) (MES)

Discusses the value of statistics in public library administration and recent efforts by the federal government and the Public Library Association (PLA) to gather public library statistics. PLA's Public Library Data Service (PLDS) Statistical Report '88 and planned online availability are described. An inset shows data on salaries for beginning…

Reviews the recent American Library Association publication, "Planning and Role Setting for Public Libraries: A Manual of Options and Procedures," noting omissions in its approach. Several reasons for including the larger library community in the planning process are discussed. (MES)

Reviews a study by the RAND Corporation on the changing ethnic nature of California which focused on the impact for public library services of having the majority of the population composed of what once were racial and ethnic minorities. The report is criticized for the narrowness of the questions addressed, softness of data, and simplicity of…

Discusses methods for the performance evaluation of supervisors and describes how an instrument for upward appraisal by the supervisor's subordinates was developed at the Dayton-Montgomery County (Ohio) Public Library. Employee focus group meetings, evaluation statements for rating by staff, and preparation of draft and final evaluation…

Discusses problems with obtaining backlist titles of children's books, based on the experiences of the Cuyahoga County Public Library (Ohio). Types of book order lists, selection, and ordering procedures are described; and examples of out-of-stock items and fill rates for new juvenile, young adult, and adult titles are presented. (MES)

Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are…

When questionnaires were used to assess the involvement of state library agencies in the provision of public library youth services, a consultant profile emerged. Consultants' activities, strengths and weaknesses are described, and a stronger commitment by agencies to consultants and to effective library service for children is urged. (EA)

Describes creative writing programs for teens in several public libraries including the Boston Public Library. Among the successful projects were writer-led workshops, the publication of newsletters and magazines, and contests. A list of possible publishing outlets for teens is included. (EA)

Suggests ways to use library buildings and space to attract users and to showcase collections and services. Ideas for a marketing strategy using windows, promenades and walkways, the entrance of lobby, and the interior are offered. Increasing use by making libraries a place for fun and entertainment is also recommended. (MES)

Discusses the planning process for public libraries developed by the Public Library Association (PLA) and describes two libraries' use of the planning process and the resulting benefits. Topics discussed include lay citizens as planning committee members; Friends of the Library; involvement of local government officials; and resultant increases in…

Summarizes issues emerging from an institute on strategies and techniques for evaluating children's services in public libraries, including observation as a research method, the importance of statistics on children's services, and the adaptation of traditional evaluation strategies for children's services. (Seven references) (MES)

Examines job classification studies in public libraries, focusing on point-factor classification systems. Discusses job descriptions, job auditing biases, preparedness, what not to say to auditors, and the appeals process. Outlines typical factors in a job classification: decision-making, guidelines, education, experience, complexity, supervision,…