As "research it yourself" becomes a rallying cry for promoters of outlandish conspiracy theories with real-world consequences, educators need to think hard about what's missing from their information literacy efforts. Setting aside the fact that the people most likely to share misinformation haven't been in a classroom for decades, most…

The Colorado Study (Lance, Wellborn, and Hamilton-Pennell 1993) and its many replications in other states have demonstrated that when educators and learners had access to a qualified school librarian in the context of a thoughtfully built, adequately resourced, technology rich, and widely accessible school library, learners tended to flourish on…

This case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students. The study focuses on staff training and outreach programming. The authors examine the academic library literature surrounding these topics, provide examples of programming…

This article outlines the involvement of the Bodleian Libraries at the University of Oxford in developing new services for research data management. It offers reflections on what such additional support means for academic librarians, specifically considering support offered by subject consultants and a series of research data management (RDM)…

This study establishes baseline information about the ways library publishing services integrate user studies of their readers, as well as common barriers to doing so. The Library Publishing Coalition defines library publishing as "the set of activities led by college and university libraries to support the creation, dissemination, and…

The positive impact of school libraries on student achievement is documented in a robust body of literature. Despite this evidence, the number of certified school librarians is declining nationally, and concerted advocacy efforts on the part of the American Library Association, the American Association of School Libraries and individual teacher…

Two academic libraries undergoing significant organizational changes were the location for a project that researched how staff members and subunits of the libraries made collective judgments, negotiated what is sometimes called the "landscape of practice"--the collective body of knowledge of their profession--and thus came to collective…

Student employees fulfill an essential role at all academic libraries, but budget and staffing cuts have made student work even more imperative at small, public institutions. This article examines a reference service redesign at Adams State University through the lens of the student circulation employees. Student employee feedback was directly…

English Language Learner (ELL) students are sometimes a small constituency. Many resources already in the library can be used to enhance their language acquisition, confidence, and cultural fluency--resources such as graphic novels, hi-lo books, and makerspace materials. This article discusses enhancing language acquisition, confidence, and…

Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…

This article explores the evolution and role of makerspaces in academic libraries, with a particular focus on how libraries are using innovation spaces in support of entrepreneurship and digital humanities on campus. At the University of Arizona Libraries in Tucson, a unique new coworking and makerspace called the iSpace has developed. While many…

Instructional support is one of the primary reasons academic libraries collect video materials. Nonetheless, no one has published research into the perceptions of the people who install and maintain the equipment used to play these materials in college and university classrooms regarding the longevity of physical media formats. To address this gap…

As the sun rises over the horizon each day, we rarely get the opportunity to consider how the new day contributes to the month that forms part of a season that culminates in the year. A year's progress guides and shapes the development of all growing things. Though not necessarily in a tidy twelve-month cycle, while developing the new standards…

The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…

It is widely understood that effective children's and youth librarians must be innovative, aware of current/popular trends, and able to build rapport with young patrons. However, more emphasis must be placed on the fact that it is essential for these librarians to be prepared to identify and meet the needs of a patron population that is becoming…