Reports the results of a survey of 1,003 libraries that examined the current use of and plans to purchase integrated library systems. Factors discussed include hardware currently installed, upgrading of old systems, plans to purchase hardware, current and desired functions, vendors, purchase of microcomputers, and automation budgets. (CLB)

Discusses the impact of new technologies on library operations and management, and the need for librarians to understand how to manage technology and utilize it to improve library services. The areas which library education should address to prepare librarians to deal effectively with new technologies are outlined. (CLB)

Describes current features of the Research Libraries Information Network and ongoing research to enhance the system. Features discussed include access to the central bibliographic database, authority control, nonroman character set support, special databases for search only use, thesauri, videodisk interfaces, and file clustering. (CLB)

Presents a model that can accommodate staff preferences when determining a reference desk schedule using a microcomputer, the Lotus 1-2-3 spreadsheet software, and the linear programing software LP83. (eight references) (MES)

Describes factors in successful customer service programs that are pertinent to libraries choosing an integrated online library system. Topics discussed include quick response time; easy access to information; well-trained client representatives; low costs; cooperation with customers and vendors; and anticipating customer needs. (LRW)

Bibliographic Instruction librarians need a more balanced view of technology to present electronic resources in an appropriate context. To help library patrons see the benefits and drawbacks of using computer-based information sources, an assessment of librarians' attitudes, users' attitudes, and librarians' values is necessary. (Author/AEF)

Describes a prototype reference collection management system that uses a relational database management program to automate traditional library processes such as library inventory and shelf-reading. Examines reference collection management criteria and system considerations, and reviews the database's characteristics and its benefits to libraries.…

Presents a framework for a knowledge management environment at the University of California San Francisco library that integrates information sources, access and delivery systems, education programs, and personalized services. Topics discussed include scientific communication, strategic goals, planning and implementation of the knowledge…

Discusses the theoretical frameworks and design considerations for an experimental electronic library system named Cybermagazine and considers the potential of multimedia approaches to information retrieval and delivery. Issues considered include current awareness services, user interface, database management, cataloging, and document delivery.…

Discusses the development of technical services workstations at Mann Library at Cornell University (New York). Topics addressed include project goals, communications software, the operating environment, personal information management software, implementation and training, possible future applications, and the impact of new technology…

Considers appropriate responses that public library leaders should be making in an environment of technological change. Topics discussed include the library mission and its role in dealing productively with change; library leadership in local government; community information; integrating technology into library management and operations; library…

Presents guidelines for securing funding from the school administration for library automation projects, including suggestions on researching technology and writing a proposal. A sidebar offers advice on approaching corporations for funding for school library automation. (MES)

Explains voice recognition technology applications in the workplace, schools, and libraries. Highlights include a voice-controlled work station using the DragonDictate system that can be used with dyslexic students, converting text to speech, and converting speech to text. (LRW)

Examines the history of reference services; discusses present trends in reference services; and considers possible future model shifts that will be influenced by the continuing explosion of information technology, the need for high level skills, the need for building partnerships, and the need to clarify reference service philosophies. (Contains…

Presents an overview of the issues related to extremely low frequency (ELF) radiation from computer video display terminals. Highlights include electromagnetic fields; measuring ELF; computer use in libraries; possible health effects; electromagnetic radiation; litigation and legislation; standards and safety; and what libraries can do. (Contains…