Describes the Lippincott Library (Warton School, Philadelphia, Pennsylvania) online chat reference service for students/faculty/staff to ask questions through chat and get an immediate response using a commercial service provided by LivePerson. LivePerson is a real-time text interface between the user who seeks information and the operator…

Online learning and virtual schools allow students to take classes any time and anywhere. These emerging learning environments require school library media specialists to expand their thinking about their resources and services. Creation of a virtual library can provide access to remote materials that enhance the experience of online learners.…

Digital technology is redrawing the library's blueprint. Planners are thinking in new ways about how to design libraries as places for learning rather than primarily as storehouses of information. This thinking has given rise to much discussion--and to many publications--about the "library as place." In this article, the author asks why not also…

The number of research papers evaluating programs designed to prevent adolescent smoking have increased in the last 13 years in Korea. The purpose of this study was to evaluate these programs, to review the features of the studies and to systemically assess the results on the knowledge about, and attitude to, smoking and smoking behavior. Database…

Given the rising number of information resources available, it is increasingly important for digital libraries and archives to create usable services that meet their users' needs. Seeking input from users at all stages of development can help achieve this goal. This article briefly defines four methodologies for gathering user input: focus groups,…

Illinois Wesleyan University's Ames Library opened in January 2002. The vision for this library focused on creating a user-centered arrangement of information regardless of format. Much of the library's collection was integrated during the move to the new building; however, several discrete collections remain separate. This article will discuss…

The review and negotiation of license agreements has become a time-consuming but necessary part of the job of providing access to the electronic information resources required by libraries' patrons. The nature of these agreements may pose a number of barriers to the development of fully integrated collections. This article presents a fictitious…

In a thorough analysis of researching the regulation of the banking industry in the United States, Zoller (2000) demonstrated a number of paths among federal documents of various agencies within the Department of the Treasury, including the legislation that created these entities, and to relevant online resources. This latter opportunity included…

The right to privacy is a firmly entrenched democratic principle that has been inferred in the U.S. Constitution and protected by the Fourteenth Amendment as a liberty of personal autonomy. It is the statutory right to privacy that has been most closely aligned with data protection as a form of self-protection. The U.S. Federal Trade Commission…

The number of state virtual libraries is rapidly expanding. These virtual libraries might include collections of subscription databases; state weblinks and resources; digital collections of primary source documents; and a state union catalog or links to school, public, and academic library catalogs. Most of these virtual libraries include an…

What will Google do next? Representatives of the company divulge few details of their projects -- a policy that, in the case of its partnerships with university libraries, probably only fuels the buzz. In this interview, Adam M. Smith, a senior business-product manager, discusses Google's work with publishers and libraries on expanding its…

Integrating news services into an intranet can be tricky. Even within related organizations, slight differences in subscriptions and end-user needs can necessitate different integration approaches. This article examines how the World Bank and the International Monetary Fund took separate approaches to tackle the same integration challenge in…

This article, based on the Periodicals Prices Survey of 2006, evaluates the changing trends of electronic periodical marketplace in 2006 and indicates what to expect in 2007. The 2005-2006 academic year was one of competing realities: the buying and selling of electronic journals continued apace, while the posting and crawling of every kind of…

The Scottish Science and Technology Network (SSTN) is a major collaboration between Careers Scotland and Scottish industry to promote science and technology via an on-line and integrated learning programme. An initial two-year pilot project has grown considerably and has now been running for over 7 years. The SSTN programme is a web-based…

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…