This article presents two recent studies, an AHRC-funded exploration of the role of empathy in community librarianship (Study 1) and an investigation of the role of empathy in service to minority ethnic users (Study 2). Qualitative elements of each methodology are presented, namely a series of focus groups with frontline staff, interviews with…

This paper attempts to present the current state of computer science penetration into librarianship in terms of both workplace and education issues. The shift from material libraries into digital libraries is mirrored in the corresponding shift from librarians into information scientists. New library data and metadata, as well as new automated…

Last fall, at the Pratt Institute School of Information and Library Science in New York, Barbara Genco, collection development director at the Brooklyn Public Library, taught a course on collection development principles, theory, and practice. "Library Journal" asked her to distill her curriculum down to 20 talking points that address…

This issue of "Research Library Issues" includes the following articles: (1) The University's Role in the Dissemination of Research and Scholarship--A Call to Action; (2) ARL Statement to Scholarly Publishers on the Global Economic Crisis (Karla Hahn); (3) Reinventing Science Librarianship: Themes from the ARL-CNI Forum (Elisabeth Jones); and (4)…

This article provides a review of research on African American children's literature by synthesizing the growing body of textual and reader response research conducted across the past several decades. The literature presented in this article cuts across the disciplines of education as well as English and library science. Using the selective…

Science librarianship is a rapidly changing professional specialization that requires unique skills and experiences for science librarians to perform at the highest level. A content analysis of recent job advertisements was conducted to determine the most desirable qualifications for science librarians. It was found that the most frequently cited…

Section 508 of the Americans with Disabilities Act (ADA) mandates that programs and services be accessible to people with disabilities. While schools of library and information science (SLIS*) and university libraries should model accessible Web sites, this may not be the case. This article examines previous studies about the Web accessibility of…

The job of the contemporary reference librarian has a virtual component unimaginable a generation ago. Today's library professional can obtain an MLS (or equivalent) online with a minimal residency requirement. Not only the degree, but also library sources, and indeed patrons, have become virtual. Both books and periodicals can be consulted by…

After briefly presenting INCITE, The Portuguese Association for Information Management's, main research projects on LIS competences development and professional qualifications, this paper discusses the Association's contribution to the redesign of LIS professional competences pathways in the working environment; namely the movement from a pilot…

Studies suggest that co-authorship results in a higher quality article. This study looks for evidence of this in the literature of academic librarianship. Using citation counts to articles from two important journals over a ten-year period, no evidence is found to support the superiority of co-authored articles.

Many scholars and professionals have noted in recent years that the United States is experiencing a transformation to an economy based upon knowledge. However, researchers have only begun to explore how the essence of such an economy, the creation of wealth by organizations through their use of information, works empirically. This study provides…

This paper presents case study research of a job rotation pilot involving six library assistants in Cardiff University Library Service (ULS). Firstly, it investigates whether job rotation improves motivation and secondly, whether there is an improvement in skills, both technical and "soft". Following a review of the literature,…

In spring semester 2009, two of the authors taught LIB 5020--Information Sources & Services to graduate library science students at Appalachian State University. The course covers information seeking patterns and provides an overview of reference services. The course is also designed to examine and evaluate library reference materials and…

Two factors identified as contributing to the lack of communication between researchers and practitioners, terminology and relevance, are the focus of this paper. A questionnaire distributed to senior staff in academic libraries asked participants to assess abstracts from articles in top ranked LIS journals. Results indicated a relatively high…

Keeping abreast of professional literature and the latest trends is critical for academic librarians to be successful, but in a time of information glut, are librarians achieving this? Over seven hundred academic librarians responded to this survey and inform us about their use of both traditional methods and new technologies to stay current.