Purpose: Parent satisfaction with their children's school is an important issue in today's competitive educational environment characterized by school choice and government standards; however, few empirical studies address school satisfaction similarities and differences among parents from different ethnic groups. The purpose of this paper is to…

Management in universities has had to change, as the demands on universities have demanded different skills. One consequence has been a backlash against what is perceived to be an emerging culture of managerialism. This conceptual article argues that a balance is needed between collegial and more corporate style management if a university is to…

Good information security does not just happen--and often does not happen at all. Resources are always in short supply, and there are always other needs that seem more pressing. Why? Because information security is hard to define, the required tasks are unclear, and the work never seems to be finished. However, the loss to the organization can be…

Formally stating and assessing student learning outcomes (SLOs) is a new focus for California community colleges required by the 2002 Accreditation Standards. This paper, the first in a series, explores one aspect of this sea change across the state: the emergence of a new group of faculty leaders, Student Learning Outcomes and Assessment…

This article presents a case study of the impact on student learning of introducing an electronic voting system (EVS) into large-group lectures for first-year undergraduate students undertaking degrees in marketing and business systems. We discuss the potential for using EVS-style interactive lectures in marketing and business programmes. We then…

This document contains 18 policy, synthesis, and analysis papers and foreign experts' contributions examining the following topics: challenges facing vocational education and training (VET) in the Czech Republic; the main aims and strategies of reforming the country's VET system; the role of VET in transforming the republic into a learning society…

Germany's Dual System, which consists of in-school and in-enterprise components, facilitates entry into 374 recognized technical, white-collar and blue-collar occupations listed in training regulations that are grounded in legislation. The Dual System's origins and development in Germany were examined along with several attempts to replicate the…

During the early part of the present century it became clear that in our efforts to emphasize general education we were neglecting vocational education. The agitation to correct that defect resulted in the passage of the Smith-Hughes law in 1917 and the development of an effective system of vocational education "of less than college…

This document outlines the framework and assessment design for the International Civic and Citizenship Education Study (ICCS) sponsored by the International Association for the Evaluation of Educational Achievement (IEA). Over the past 50 years, IEA has conducted comparative research studies focusing on educational policies, practices, and…

Farm to school (FTS) programs have been getting more and more attention these days. FTS programs aim to increase the supply of fresh, locally grown farm products served for meals and snacks in K-12 school environments, and tend to incorporate educational and experiential components designed to increase students' understanding of and engagement…

One of the major tenets of Total Quality Management (TQM) is that organizations need to adopt a strong customer focus. At El Camino College (ECC) in Torrance, California, a matrix was developed to identify and describe ECC's direct and indirect internal and external customers. ECC then applied Quality Function Deployment (QFD), a strategic tool…

With the advent of "perestroika" and "glasnost," Russian childcare and education underwent a transitional period in practice and theory. Contrasting impressions from an earlier visit under the Communist regime, this book describes the experiences of Jean Ispa in her travels to Russia, observing children in six child care…

This publication contains 18 subjects appropriate for use in a competency list for the occupation of office management specialist, 1 of 12 occupations within the business/computer technologies cluster. Each unit consists of a number of competencies; a list of competency builders is provided for each competency. Titles of the 18 units are as…

This publication contains 25 subjects appropriate for use in a competency list for the occupation of computer programmer/analyst, 1 of 12 occupations within the business/computer technologies cluster. Each unit consists of a number of competencies; a list of competency builders is provided for each competency. Titles of the 25 units are as…

This publication contains 22 subjects appropriate for use in a competency list for the occupation of information support specialist, 1 of occupations within the business/computer technologies cluster. Each unit consists of a number of competencies; a list of competency builders is provided for each competency. Titles of the 22 units are as…