Discusses the changing library environment, with greater reliance on technology; and describes relevant skills for librarians, including communicating with nonlibrarians, working with group processes, understanding the capabilities of information-handling technologies, and developing management and marketing abilities. (21 references) (EA)

Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)

Explores role of college textbooks in students' acquisition of special disciplinary literacy, focusing on use of metadiscourse as manifestation of writer's linguistic and rhetorical presence in a text. Features are compared from 21 textbook extracts in microbiology, marketing, and applied linguistics with similar corpus of research articles,…

A study investigated the effect of adding a writing measure to the Graduate Management Admission Test on the gender/ethnic composition of an admissions pool. Standardized differences from the white male reference group were computed for men and women in four ethnic/minority groups: Whites, Asian-Americans, African-Americans, and…

A study investigated the influence of academic discipline (biology, mathematics, psychology, history), gender, age, highest degree earned, and administrative experience on the espousal of community college teaching norms held by 265 community college faculty. Results indicate gender, discipline, and professional experience exert statistically…

The events and decisions following a declaration of financial exigency at Saint Bonaventure University (New York) in 1994, which resulted in a substantial reduction in the number of tenured faculty members and a decrease in pay and benefits for remaining employees, are chronicled. The roles of the business officer, faculty, and others in decision…

The major objective of this study is to identify a methodology that will help educators in marketing to efficiently manage the design, impact, and cost of case studies. It is my intention is to examine the impact of case study characteristics in relation to the degree of learner involvement in the learning process. The author proposes that…

Purpose: Parent satisfaction with their children's school is an important issue in today's competitive educational environment characterized by school choice and government standards; however, few empirical studies address school satisfaction similarities and differences among parents from different ethnic groups. The purpose of this paper is to…

Management in universities has had to change, as the demands on universities have demanded different skills. One consequence has been a backlash against what is perceived to be an emerging culture of managerialism. This conceptual article argues that a balance is needed between collegial and more corporate style management if a university is to…

Good information security does not just happen--and often does not happen at all. Resources are always in short supply, and there are always other needs that seem more pressing. Why? Because information security is hard to define, the required tasks are unclear, and the work never seems to be finished. However, the loss to the organization can be…

Formally stating and assessing student learning outcomes (SLOs) is a new focus for California community colleges required by the 2002 Accreditation Standards. This paper, the first in a series, explores one aspect of this sea change across the state: the emergence of a new group of faculty leaders, Student Learning Outcomes and Assessment…

This article presents a case study of the impact on student learning of introducing an electronic voting system (EVS) into large-group lectures for first-year undergraduate students undertaking degrees in marketing and business systems. We discuss the potential for using EVS-style interactive lectures in marketing and business programmes. We then…

This document contains 18 policy, synthesis, and analysis papers and foreign experts' contributions examining the following topics: challenges facing vocational education and training (VET) in the Czech Republic; the main aims and strategies of reforming the country's VET system; the role of VET in transforming the republic into a learning society…

Germany's Dual System, which consists of in-school and in-enterprise components, facilitates entry into 374 recognized technical, white-collar and blue-collar occupations listed in training regulations that are grounded in legislation. The Dual System's origins and development in Germany were examined along with several attempts to replicate the…

During the early part of the present century it became clear that in our efforts to emphasize general education we were neglecting vocational education. The agitation to correct that defect resulted in the passage of the Smith-Hughes law in 1917 and the development of an effective system of vocational education "of less than college…