To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…

The Digital Talking Books Program was developed between the 1990s and the 2000s to replace the Analog Cassette format, which had been developed during the 1960s to allow people with disabilities to access reading material. The Digital Talking Books Program was built around flash memory technology. The reasons for which the National Library Service…

This paper focuses on the introduction of a new model of digital teaching and resource provision for the University of Law (ULaw) Library Service, during the COVID-19 pandemic. It details the processes and steps we took to achieve the three core aims of: a new mode of online skills delivery, the creation of self-directed, independent learners in…

The COVID-19 pandemic, which hit academic libraries in the United States during the spring semester of 2020, forced librarians and staff to redouble their efforts to reach out to users in light of newly enforced safety measures such as building closures, quarantine periods, enforced social distancing, etc. This article describes three…

Purpose: Public libraries play a pivotal role in supporting education and literacy. They provide numerous services, activities, collections and resources for education and leisure. Bibliotheca Alexandrina (BA) is an international renowned public library that provides numerous services for different users worldwide. E-learning is an emergent and…

At a time when government funding cuts mean that public libraries face an uncertain future and need to make sure they stay relevant to young users and their families, this paper explores what counts as literacy for young children in a public library in a town in the East Midlands, UK. It is based on a study which adopted an ethnographic approach,…

This article describes a project undertaken as part of a cross-campus strategic planning effort. The project documented current campus practices and systems in use for collecting, analyzing and reporting key research metrics. The project identified organizational issues around siloed data collection and lack of clarity on data stewards, data…

Undergraduate research offers academic librarians and archivists an additional motivation to engage students with special collections. Curriculum design, course instruction, and mentoring by librarians and archivists can benefit not only students but also the institution as well. I explore an example of such engagement with a collection of New…

Using citation analysis, this study identifies the most relevant journals in communication studies. The study analyzes citations from a representative list of 116 journals from subject areas within communication studies over a 30-year period and addresses research interests throughout the discipline. Results indicate that most journals cited in…

After 13 years as a middle school language arts teacher, the author earned a second Master's degree to become a licensed preK-12 school librarian. She made the transition to the position of K-8 school librarian, then eventually transitioned to the position of head librarian at the local high school. She found herself challenged to create,…

The role and functions of an academic library have evolved drastically as the result of a new social, economic, and technological reality. Libraries are responding to these developments by changing focus from collection and storage of information to becoming active partners in students' educational journey. The learning commons model of service is…

Among researchers, educators, and other stakeholders in literacy education, there has been a growing emphasis on developing literacy pedagogies that are more responsive to the ways young people experience literacy in their everyday lives, which often make use of digital media and other technologies for exchanging meaning. This dissertation project…

This article reports on the quantitative data from a 2017 survey of secondary-school teachers and librarians in Aotearoa New Zealand. Findings suggest that librarians and library services are not seen by teachers or librarians to be centrally involved in the development of information literacy (IL) skills in students, and that teachers may lack…

Growth in online course delivery has created challenges and opportunities for academic librarians. Working with an online undergraduate course for adult students, three academic librarians revised their model for embedded practice, focusing on high touch and quality contact with the students. Using a citation analysis of final papers collected…

Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the…