Eva Miller has a knack for creating order out of disorder. She single-handedly brought Oregon's virtual reference service, Answerland, live in just under 90 days, says Rivkah Sass, now director of the Omaha Public Library. Miller created its web site, designed the graphics, developed marketing materials, and recruited and trained librarians--all…

Questionnaires and computerized observations were used to measure purposes for visiting the academic library and uses made on its workstations. The research was done among 1004 users in Israel. The findings show that non-library uses are the major activity on academic library workstations and that libraries with large number of workstations are…

Learning with existing web-based resources has become popular and important, for example, in cases where there are diverse learning resources dealing with the same learning topic. However, many resources do not have a clear description of their characteristics, which makes it difficult for learners to select appropriate resources. This article…

This study examines the influence of culture on digital libraries of the first wave. The local cultures of innovation of five European national libraries (Biblioteca nacional de Portugal, Bibliotheque nationale de France, Die Deutsche Bibliothek, the National Library of Scotland, and the British Library) are reconstructed in case histories from…

Purpose: The purpose of this paper is to explore the relationships among strategic HRD (SHRD) practices and organizational learning; and the relationships among organizational learning and HRD outcomes through a literature review. Design/methodology/approach: Keywords were identified to use in the literature search: HRD, SHRD practices, and…

Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…

This resource conveys policies, procedures, and guidelines that support the delivery of special education services in British Columbia's (Canada) public schools. It was originally published in 1995 (ED414703), following an extensive provincial Special Education Review (1993-94). The purpose of this manual is to provide a single point of reference…

"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff and users; higher…

Librarians often cringe when they hear the word copyright, when it is combined with electronic reserves the immediate impulse is to run away as far and as fast as possible. This paper presents the process used by the Armacost Library staff at the University of Redlands to develop and implement a copyright policy for the electronic reserve…

The idea of the information commons as a space for students to gather and work with technology is over a decade now. Carving out these areas has allowed many university libraries to remain relevant in the academic lives of students. Just as libraries have historically provided reading rooms for users to access and work with print collections, they…

This paper reports on the implementation of "My Language Portal" in the City of Greater Dandenong Libraries (CGDL), Melbourne, Victoria, through the development of a "My Language Portal Project Plan" in 2006. It discusses how the aims of the designers of My Language Portal (MLP) are fulfilled in the exceptional, changing…

Oregon State University (OSU) researchers surveyed 3,227 undergraduate students to identify how many students use or do not use the physical and virtual OSU libraries. Most importantly, we wanted to determine the alternatives to the library that students choose for typical library activities, such as studying, research, and research assistance,…

The ability to search and receive results in more than one database through a single interface--or metasearch--is something many users want. Google Scholar--the search engine of specifically scholarly content--and library metasearch products like Ex Libris's MetaLib, Serials Solution's Central Search, WebFeat, and products based on MuseGlobal used…

Students find themselves troubled with understanding concepts and processes involved in different subject areas. Many times they seek assistance but find themselves at a loss. Being aware of support resources and having assistance at one's disposal can eliminate the stress of searching for help. Nevertheless, as in the movies, the question begs to…

In the FY2007 and FY2008 Budgets, the President recommended that the National Commission on Libraries and Information Sciences (NCLIS) be consolidated with the Institute of Museum and Library Services (IMLS). In FY2007, while waiting for Congressional action on the proposal in the President's FY2008 Budget, the Commission recognized the need to…