Several years ago, National Public Radio (NPR) librarians began developing a new content management system (CMS). It was intended to offer desktop access for all NPR-produced content, including transcripts, audio, and metadata. Fast-forward to 2011, and their shiny, new database, Artemis, was ready for debut. Their next challenge: to teach a staff…

As the network continues to reconfigure personal, business, and institutional relationships, it is natural that we also continue to see changes in how library collections are managed: changes in focus, boundaries, and value. One important trend is that libraries and the organizations that provide services to them will devote more attention to…

Sedentary behavior has increased over the last several decades, and this has led to major life-threatening health issues. Texas A&M University Libraries has introduced an innovative idea in three of their buildings. This case study highlights the implementation of Bike Desks at an academic library while offering strategies for other libraries…

Learning analytics involve the process of gathering data about students and using the information to intervene in their lives to improve learning and institutional outcomes. Many academic libraries now participate in learning analytics. However, such practices raise privacy and intellectual freedom issues due to sensitive data practices. But, few…

People of color who choose careers in higher education may encounter microaggressions, marginalization, and other unpleasant situations. This narrative shares the experiences and perspectives of one African-American academic's experiences with the intent of encouraging academic professionals from underrepresented populations to persevere.

Aiming to place disability studies in conversation with other antioppressive educational frameworks, this article "crips" human rights education (HRE), a field that, by definition, teaches people about equality, dignity, and respect. A theoretical sampling of HRE journals and an online library database uncovers that human rights…

The category of hate crime is a recent legislative response to the increasing levels of antisocial, criminal and discriminatory behaviours and practices that target a wide spectrum of individuals on the basis of their identification within certain minority sociological subcultures. People with intellectual disability are often targeted for this…

Educational research is increasingly paying attention to students' out-of-class learning. Students' out-of-class learning is linked to improved class performance and constitutes an important part of learner development. Prior research has argued that learning-resources provision should encourage students' autonomous learning both in and out of the…

Very few formal studies have documented the errors committed in online searching performances, and none have focused exclusively on students in library and information science programs. To fill this gap, the authors conducted a content analysis of online searching errors of MLIS students based upon a coding scheme derived from previous error…

Supported by an Institute of Museum and Library Services National Leadership Grant, Mystic Seaport Museum educators present how findings from evaluations of their teacher professional development programs challenged them to reconsider what it means to understand and support teachers' unique professional needs. Included is a discussion of what it…

The Xreading website provides students with access to an extensive virtual library of graded readers. Teachers can then use it to keep track of which titles the students access, the total number of words they read, their reading speed, and also whether they have completed post-reading quizzes. However, an overreliance on monitoring student…

In the Asian context, when students transition from pre-university to an International Branch Campus of a Western university, they tend to experience significant differences in a number of areas in their first-year university lives. Because of the different educational cultures, students and teachers may have different expectations on the academic…

As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

This article discusses how the author, Kay Waitman, provided a safe and welcome environment in her school's library, by creating an "Our Languages" collection of books in the first languages of all her students, from Espanõl to Hmong to Yup'ik Eskimo. She also partnered with a local furniture store, Scan Home, to create a large, cozy…

Purpose: The purpose of this paper is to identify the dimensions of service quality in the context of Islamic higher education (IHE); explain the determinant dimensions of overall perceived service quality (PSQ) according to students; and explains the difference in the level of quality felt by students in each dimension based on gender, year of…