The purpose of the FACTS Program was to demonstrate whether or not facsimile transmission is technically and economically feasible for improving interlibary loan service by providing rapid access (24 to 48 hours) to major library collections. FACTS was in operation from January 20, 1967 to March 31, 1968 and included 15 library stations, 7 capable…

The service policies of the Pratt Institute Library are divided into two categories. The section on access covers constituency, hours of service, circulation of materials, reference and information services, reserve materials, and access to other library collections. The collection development section includes objectives, responsibility,…

Several factors are involved in the decision to reclassify library collections and several problems and choices must be faced. The discussion of four classification schemes (Dewey Decimal, Library of Congress, Library of Congress subject-headings and Universal Decimal Classification) involved in the choices concerns their structure, currency,…

Following the introduction which gives an overall picture of developments in the Library of Congress, the chapters deal specifically with the: (1) processing department, (2) legislative reference service, (3) reference department, (4) law library, (5) administrative department and (6) copyright office. The 14 appendices show, in a figurative…

The separate undergraduate library was originated to provide students with the same quality of library services as are available in a good liberal arts college library. This paper deals with how reference librarians have used this opportunity to provide reference services for the undergraduate student. The major emphasis is on case studies of…

In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

The church today faces the alternative of advancing to meet the problems of the 70s or regressing into the past. Christian young people are demanding up-to-date answers to up-to-date problems. The church is being squeezed by cultural pressures and bombarded by the knowledge explosion. This book is designed to help the church that has no library…

The new edition of "Library and Reference Facilities in the Area of the District of Columbia" contains information on 426 libraries. It describes information facilities that offer service to the public. Some libraries serving only a restricted clientele are also identified and described because they possess unique or specialized…

In 1976 research was undertaken to assess the progress of the Ohio multicounty cooperative library programs since the authorization by legislation in 1969 of the Area Library Service Organizations (ALSO). This report makes recommendations to assist library development staff and multicounty cooperative project directors to improve planning,…

Describes an evaluation of Iowa's statewide teletype reference service operated primarily by library school students. (PF)

A model is provided for staffing telephone reference operations which allow for the balancing of staffing requirements and reference delivery standards. Telephone service is assumed, but it should be equally applicable to any reference queuing situation. (Author)

This study at an academic library used a simulation technique (1) to analyze the extent to which queues develop at a reference desk during peak periods, (2) to propose alternative staffing models to reduce queues, and (3) to examine the cost effectiveness of the alternatives. (Author/JAB)

A study subsidizing student use of online literature searching services examined how this new technology met student needs. Student search patterns and overall satisfaction with online searches were evaluated. The implications of student use of computer searches for reference services are also discussed. (Author)

This exploration of reasons why historians do not take full advantage of government publications as sources of historical materials focuses on the difficulty of accessing information under current classification and indexing schemes. (CLB)

Describes the services and products provided by the National Technical Information Service, which collects, organizes, and markets technical information generated by U.S. and foreign governments in all areas of science and technology. (CLB)