This paper is about the issue of advocacy. Standing at the vanguard of literacy, library media specialists have a unique role. However, it is time for media specialists to advocate their services in a proactive way. If library media specialists cannot, both individually and collectively, put advocacy at the forefront, then students will suffer the…

The purpose of this study was to investigate how federated search engines are incorporated into the Web sites of libraries in the Association of Research Libraries. In 2009, information was gathered for each library in the Association of Research Libraries with a federated search engine. This included the name of the federated search service and…

There is no doubt among the staff and managers at North Carolina State University (NCSU) Libraries, Raleigh, that advanced library technician Tina Adams deserves to be the winner of the "Library Journal's "Paraprofessional of the Year Award for 2009." "Certainly this library has never seen anyone like her before, not in my nine…

This study examines the evolving roles and responsibilities of entry-level academic reference positions, as stated in recent job advertisements posted on the American Library Association's JobLIST Web site and other sources. Findings from a content analysis of these advertisements indicate that current entry-level reference positions in academic…

"Research Library Issues" ("RLI") focuses on current and emerging topics that are strategically important to research libraries. The articles explore issues, share information, pose critical questions, and provide examples. This issue includes the following articles: (1) Open Educational Resources as Learning Materials:…

Looking at 2003-2009 LibQUAL+ responses at research-oriented universities in the United States, faculty library users report a significant and consistent rise in desires and expectations for library-provided online tools and websites, even as student user groups show declining or leveling expectations. While faculty, like students, also report…

The absence of a well-defined space for library resources within course-management systems has been well documented in library literature. Academic libraries have sought to remedy this deficiency in numerous ways. This article describes how a "library nugget," or module, was added to the Buffalo State College course-management system,…

The purpose of this study was to explore patronage and usage of the children's section of a public library. Patrons of the children's section of a public library in a small Northern Arizona city were observed for a total of 24 h over 12 sessions. Analytic induction was used to formulate categories based on field notes made during these…

This study investigates the extent the Library factors into college choice; impact of recruitment efforts on Library service is also considered. Much is written about college choice, but a literature review reveals little about Library influence. A survey was administered to students who currently attend college, or have in the past, that asked…

A customer contact center offers academic libraries the ability to consistently improve their telephone, e-mail, and IM services. This paper discusses the establishment of a contact center and the benefits of implementing the contact center model at this institution. It then introduces a practical methodology for developing a valid measurement…

Due to the development of new 21st-century technologies, the world of children's and young adult literature is continually changing. For example, one of the fastest-growing multimodal formats that today's visually literate youth embrace is the digital graphic novel. Digital graphic novels are graphic novels produced on and/or accessed on some form…

As primary source materials in the library are digitized and made available online, the focus of related library services is shifting to include new and innovative methods of digital delivery via social media, digital storytelling, and community-based and consortial image repositories. Most images on the Web are not of sufficient quality for most…

This paper draws on the "accidental" results of a UK national survey of school libraries to explore how school librarians can contribute to student pastoral care. Although the survey did not ask specific questions about student social development, responding librarians identified three key aspects of their contribution: support for…

With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…

In the corporate world, the "consumerization of IT" is being debated by C-level execs. Will libraries adopt the new bring-your-own-device-to-work policy? In the workplace, there may be room for debate, but in libraries, librarians don't have a choice whether or not to support the devices patrons want to use, at least not if they want to remain…