This document consists of three papers presented at a symposium on the learning organization moderated by Roger Miller at the 1996 conference of the Academy of Human Resource Development (AHRD). "Creating a Learning Organization: A Case Study of Outcomes and Lessons Learned" (Laura L. Bierema, David M. Berdish) reports a study…

The term "servant leadership" involves putting people and ethical considerations intentionally ahead of short term institutional or personal self-interest. In the 1960s, Robert K. Greenleaf wrote the first of several books on servant leadership, arguing that institutions were both the glory and bane of modern society because they…

This paper presents findings of a study that examined the change process in 28 schools, with a focus on how principals went about transforming traditional school-work cultures into quality systems. The principals had participated in Managing Productive Schools (MPS), a comprehensive systems-approach program based on quality management concepts.…

Employee training and development (T&D) in business and industry, as a critical function of human resource development, must reflect a whole-health, proactive orientation in helping today's organizations survive in an increasingly competitive market. A proactive T&D orientation is based on humanistic views of work and education and is reflected in…

This annual report of the National Association for the Education of Young Children (NAEYC) is organized around the organization's three goals: (1) improving professional practice by promoting standards of excellence among and providing information and resources to early childhood professionals; (2) improving understanding and support for high…

Project WORKSMART was a Nashville, Tennessee-based workplace literacy project to provide an exemplary multidimensional workplace literacy program while simultaneously demonstrating products and practices that promote lifelong learning that can be customized and replicated in diverse work environments. The project was a partnership between…

This paper addresses the need for group-based or team-based techniques to facilitate organizational learning. It identifies two process-oriented strategies: the role analysis technique (RAT) and the diagnostic window technique. These techniques can be used in meetings to model the intellectual tasks that need to occur in today's learning…

This document contains four papers from a symposium on informal workplace learning. The first paper, "The Impact of Actor Strategies and Work Type on Learning Projects: A Multiple Case Study" (Rob F. Poell), reports on a multiple case study of four learning projects in two organizations that demonstrated that individuals' strategies and the type…

This document contains five papers from a symposium on the purpose and place of human resource development (HRD). "An Introduction to a Debate on the Foundations of the Field: The Purpose and Place of HRD" (Robert W. Rowden) introduces issues related to workplace learning, which both adult education and HRD claim as an area of practice. "The…

Using the results of a literature search, a conceptual framework is developed for comparing the schools of philosophical thought with the aims, methods, curriculum, and teacher-learner relationships found in training and development programs in business and industry. From this analysis, a philosophy for the field of training and development can be…

Findings of a study that explored problems in the development of two newly created metropolitan middle schools are presented in this paper. Based on a framework of organizational change, the main premise contends that as new organizations, schools are also inherently vulnerable to the generic problems that face all organizations undergoing change.…

Quality Circles (QC's) consist of small groups of people who perform the same work and who voluntarily meet on a regular basis to discuss problems, seek solutions, and cooperate with management in the implementation of those solutions. QC's operate on the premise that employee participation in decision making and problem solving improves the…

This paper discusses the managerial challenges and opportunities resulting from the change in the U.S. workforce from one composed of predominately white males to one increasingly composed of females, minorities, and immigrants. It notes that managing people from different cultures whether at home or abroad is receiving a good deal of attention…

A case study of a school district/university partnership for school restructuring is described in this paper. The collaborative effort focused on improving educational quality rather than changing the organizational structure; the goal was to turn all relationships within the school into learning relationships. The partnership focused on the core…

Designed as a call to community college faculty, administrators, and trustees to make a major investment in the collegiate function of their institutions, this book attempts to provide a strong conceptual foundation for vigorous renewal of the collegiate community college. Chapter 1 provides an overview of the community college as a collegiate…