Texas A&M University Libraries has been testing virtual reference services since February 2004, but during the fall semester 2005, the Libraries began implementing and actively promoting the services to various target groups. Distance education students were identified as a primary target group for virtual reference services, and as of the…

In an age of experimentation, library users from Cerritos, California, to Salt Lake City to Seattle are experiencing public libraries the likes of which they have never before seen. While the 1990s may be remembered as the era of the anchor facility, when libraries were called upon to define and support a community's renaissance, this decade's…

Few public buildings, and no libraries, have ever received the sort of acclaim that Seattle's central library garnered even before it opened in May 2004. "The Seattle building is thrilling from top to bottom," wrote Paul Goldberger in "The New Yorker." Herbert Muschamp, in the "New York Times," agreed: "In more…

Caroline Ward's energetic enthusiasm for books and children is contagious. In 36 years of library service to children, no librarian, student, or child who has heard her tell a story, give a booktalk, lead a discussion group, or teach a children's literature class is likely to have forgotten the experience. While Ward is cheerfully offhand about…

A school is a home for students. For some it will be the best, most friendly, and welcoming home they will experience. It is a place where students will spend much of their waking hours for a large portion of the year. Within the school, that special place that gives students a warm feeling is the library media center. It is unique to the rest of…

The most elemental identifier of a book is the international standard book number (ISBN). It allows publishers, booksellers, and libraries to label works in a consistent way and to distinguish not only among different titles but also among different versions of the same title, such as newer editions, various bindings, audio products, and…

In this article, the author talks about an internal content management system that they have created at Calvin College. It is a hybrid of CMS and intranet that organizes Web site content and a variety of internal tools to help librarians complete their daily tasks. Hobbes is a Web-based tool that uses Common Gateway Interface (CGI) scripts written…

While preparing to migrate from Innovative Interfaces' text-based serials module to its new Millennium Serials product, the author, a manager of technical services operations in a small academic library, found herself faced with a number of decisions regarding how to store holdings information. Holdings data is information about individual items…

In this article, the authors relate how they developed a software that provides solutions to their library system needs. The authors work at the Galter Health Sciences Library of the Feinberg School of Medicine, Northwestern University, located in downtown Chicago. The library serves the medical school's faculty, staff, residents, students, and…

Although academic libraries have a long tradition of program assessment, in the past the results have been more meaningful internally than externally. Recent changes in the conceptualization of libraries' role in higher education and advances in measurement tools will likely provide answers to different questions, particularly the relationship of…

This bibliography was compiled for The Centre for Literacy's 2007 Summer Institute--"Libraries and Literacy: Making It Work." The literature represented here includes research studies, descriptive articles, guides and manuals. Selections address the principles, "best practices" and assessment of library involvement in literacy…

Supporting the information needs of researchers adequately is a major challenge for university libraries. This paper outlines results of a survey of 23 researchers conducted by Deakin University Library into their information needs and perceptions of the library's role and performance. The survey challenged established ideas about researchers'…

Whether it is high school, middle school, or elementary school, the library media specialist hits the ground running each day. For many, their background is the classroom, and, as media specialists, they have taken on the largest classroom in the school. Leadership is the ability to influence or inspire others to achieve shared goals. The media…

Sooner Xpress service arose out of a need to improve and expand services for library users at the University of Oklahoma. After several years of service for our distance education students, a decision was made to expand those services to include all campus and local users in an effort to streamline retrieval services in the library. Both…

As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…