In winter 2009, Barnard College began the process of adopting Drupal 7 as its content management system. The move included Barnard Library's Zine Collection website, an information resource dedicated to the library's special collection of do-it-yourself (DIY) publications by women. Recently, as a Barnard Zine intern, the author had the challenging…

The rise of technology gives individuals new options when it comes to viewing and managing their collection of reading materials. Where there used to be wooden bookshelves filled to the brim with bound volumes of paper, there now sits a small, handheld, battery-powered device that, when one thinks about it, does so much more than simply show one…

Purpose: The present study aims to investigate the experience, contribution and opinions of users of respective institutional repositories (IRs) developed in India. Design/methodology/approach: The survey method was used. The data collection tool was a web questionnaire, which was created with the help of software provided by surveymonkey.com…

For more than a decade, librarians have struggled to balance making the convenience of the ebook formats available while alleviating users' frustrations with the disparities between the myriad formats. This article tells the story of another area of ebook concern: How can independently published ebooks make it into a library's collections? The…

In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…

After a needs assessment exposed that even daily library users were unaware of the best resources, tools, and services, the Rider University Libraries switched gears from a focus on the creation of long step-by-step tutorials, to the creation of short promotional videos for all users, with attention on the needs of distance learners. This project…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

This article reports on collaboration between an information literacy (IL) instructor and a special collections librarian to create a hands-on special collections experience for entry-level IL students within the context of a credit-bearing class. Data collected during this experience found that exposing students to these materials can increase…

This review aims to capture projects, services, and approaches that are being used to ensure student success and sustainability across the stages (or transitions) of the student experience of higher education, where these extend the traditional role of the library, in the UK and internationally. The article examines why the student journey (and…

Since its inception, Metropolitan State University has demonstrated a strong commitment to community partnerships and the integration of community engagement into student learning and scholarship while meeting community-defined needs. This article presents examples of reciprocal partnerships in the context of a shared community-university library…

Higher education libraries have traditionally sought to be able to demonstrate the impact their services have on student attainment. This is particularly important in the current economic climate where libraries frequently have to defend their budgets in the face of financial constraints, whilst needing to demonstrate better value for money to…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

An analysis of Quebec academic libraries' direct reciprocal borrowing statistics from 2005 to 2010 reveals that the physical distance separating universities plays an important role in determining the amount of direct reciprocal borrowing activity conducted between institutions. Significant statistical correlations were also seen between the…

Purpose: The purpose of this paper is to describe how the authors gained a better understanding of the variety of library users' data needs, and how gradually some new data services were established based on current capabilities. Design/methodology/approach: This paper uses a case study of the new data services at the John Cotton Dana Library, at…

Big data sets and powerful computing capacity have transformed scholarly inquiry across many disciplines. While the impact of data-intensive research methodologies is perhaps most distinct in the natural and social sciences, the humanities have also benefited from these new analytical tools. While full-text data is necessary to study topics such…