This article describes and discusses the Bologna Process, an agreement among the education ministries and the universities and colleges of 45 European countries to create the European Higher Education Area (EHEA) by 2010. At the core of the agreement is the decision that all higher education institutions in Europe will adopt the three-tiered…

Statistical quality control--SQC (consisting of Statistical Process Control, Process Capability Studies, Acceptance Sampling and Design of Experiments) is a very important tool to obtain, maintain and improve the Quality level of goods and services produced by an organization. Despite its importance, and the fact that it is taught in technical and…

The conducive economy challenges both the conceptual foundations and the practices of present-day economies. In the Netherlands, a few initiatives during the 1980s and early 1990s looked promising, in particular, as these initiatives focused on work quality as one major precondition for reducing disability and enhancing labor participation.…

UK higher education institutions are now expected to be able to demonstrate that they are adhering to the Code of Practice for the Assurance of Academic Quality and Standards in Higher Education in Placement Learning. The responsibility for ensuring that a placement provides an adequate opportunity for its intended learning outcomes rests with the…

Uses the demand-supply continuum to look at emerging reforms in the Japanese educational system. Data from fieldwork in major urban districts and their prefectures in Nagoya, Osaka, and Tokyo highlight demand-driven reform (higher education restructuring), integrated governance (mediating demand and supply at the K-12 levels), and ongoing…

Purpose: This paper aims to use two case studies of digital archives designed by library and information professionals and historians to highlight the twin issues of academic authenticity and accuracy of digital representations. Design/methodology/approach: Using secondary literature, the author established a hypothesis about the way in which…

Establishing and sustaining quality teaching is equally dependent on the capacity of organizations and networks at regional, district and school levels to productively engage in improvement efforts that are realized in the classroom. The "teacher workforce" evokes military and industrial images, huge numbers of workers who must be trained,…

Distance learning has been widely researched the past few years, nevertheless the focus has been more on its technological dimension. Designing, developing and supporting a large scale e-learning application for Higher Education is still a challenging task in many ways. E-learning is data-intensive, user-driven, and has increasing needs for…

The article analyses the system of institutional quality assessment at universities and lays foundation to its functional, morphological and processual parameters. It also presents the concept of the system and discusses the distribution of systems into groups, defines information, accountability, improvement and benchmarking functions of higher…

The current implementation phase of quality assurance in higher education has ushered in a range of debates and ideas. In response to a recent presentation on the topic, this article provides a glimpse into some of the conditions that lend themselves to the emergence of external quality assurance agencies. A key element nationally, resonating with…

Two of the challenges in teaching Food Analysis are bringing relevance to the various chemical and physical analyses discussed and exposing students to the realities of quality assurance in the food industry. In a project to help meet those objectives, each student, with the assistance of a "resource person" from the food industry, completes the…

This paper analyses the nature of, and relationship between, a quality service initiative and the concept of strategic human resource development. Hilton International is the case study used for this analysis. The principal finding is that the quality initiative is acting as a catalyst for a strategic approach to human resource development to…

Purpose: This paper sets out in the wider context of globalization to examine how and what specific reform strategies the Government of the Hong Kong special administrative region (HKSAR) has adopted in reforming its higher education system to enhance the competitiveness of its higher education in the increasingly globalizing economic context.…

All educators should reflect on and assess the quality of their teaching and their learning programmes. Such reflection is the subject of this article. The focus is on higher education (HE) with particular emphasis on distance learning institutions. A particular educational programme is considered, namely a course-work Master's degree in…

This paper is devoted to the first experience of LIS studies accreditation in Poland. There are 12 academic institutions in Poland where librarians and information specialists are educated. Six of these institutions are undergoing accreditation, which began in February and finished in May 2002. They run 3 kinds of courses: 1. Two-stage studies in…