Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…

"After the death of the last witnesses the memory of the Holocaust must not be left to historians alone, now is the time for works of art" Aharon Appelfeld. This study focuses on the role and contribution of monuments to educating about Holocaust commemoration in Israel. Holocaust monuments are located throughout Israel, from north to…

This article reports the development of a "course trailer" video series that communicates the professional and academic value of general education courses' core competencies and describes the results of a survey measuring the impact of those videos on student perception. Although general education programs represent a staple of U.S.…

This study argues for the importance of analyzing individual students' responses to writing instruction in crafting histories of the field of rhetoric and composition. I engage in an archival study of student writing at the University of Kansas during the turn from the nineteenth to the twentieth century, specifically through a genre-based local…

The purpose of this study is to examine gender preferences that students may have in hypothetical professor selection by either profile picture or catalog listing. First, we showed picture profiles of male and female professors (while controlling for attractiveness and age) to student participants and asked them to select one or the other. Second,…

This paper describes the language policies at 38 institutions of higher education on the Caribbean island of Puerto Rico. As a commonwealth of the US, Spanish and English hold co-official status on Puerto Rico despite the fact that majority of islanders use Spanish as their first language. Given the colonial status of the island, English has held…

Introduction: It has been suggested that cognitive characteristics may affect search. This study investigated how decoding abilities, short-term memory capacity and rapid automatised naming skills relate to query formulation. Method: A total of twenty dyslexic participants and twenty non-dyslexic controls completed four standardised cognitive…

Fewer international students have applied to and enrolled in US institutions, as 40 per cent of US institutions reported a drop in international applications since 2016. Subsequently, US institutions must ensure that their international admissions materials are as equitable and transparent as possible. Expanding previous work, this study examines…

Career academies are small learning communities that allow high school students to learn their core content in the context of the career field they may be interested in pursuing. This type of learning environment incorporates business and industry and postsecondary institutions so academy students receive academic curricula that prepares them for…

While the university prospectus is recognized as an important marketing communication tool for higher education recruitment strategies, it has become overlooked as many researchers have focused on other communication channels, such as social media and websites. Although focus has been placed upon Higher Education Institution (HEI) brand…

Introduction: This paper describes the findings of a study of 1517 public library Websites in Australia, Canada, and the United States over a period of four years. These Websites are referred to as 'electronic branches' of the libraries, thereby extending the definition of physical library branches into the digital realm. The purpose of the…

Journalism education may be at a tipping point. It is unclear, however, what new form curricula might take. Through an analysis of individual course titles and descriptions that appeared in the 2013-2014 undergraduate catalogs of 68 selected universities, this exploratory study finds that most departments/schools are not offering classes that…

In this study, the authors report on the status of comparative economics systems in the U.S. undergraduate economics curriculum. The treatment of comparative economics systems topics in introductory courses is examined through a survey of standard textbooks. To evaluate comparative economics systems at the advanced undergraduate level, they rely…

Introduction: Text genres used by so-called information organizers in the processes of information organization in information systems were explored in this research. Method: The research employed text genre socio-functional analysis. Five genre groups in information organization were distinguished. Every genre group used in information…

While the history of British higher education is not an unexplored field, this article offers a new perspective by focusing on the development of institutional self-representations. Based on the analysis of 133 undergraduate prospectuses of English and Welsh higher education institutions, the article investigates how higher education and the…