Discussion of operational effectiveness in libraries focuses on a modeling approach that was used to compare the effectiveness of a local interlibrary loan system with using a national system, the British Library Document Supply Centre (BLDSC). Cost figures and surveys of five academic libraries are described. (six references) (LRW)

Describes the content, structure, and methodology of a bibliographic instruction module on the subject of modern French language and literature that was implemented at the University of Nice (France). The university library is described, library resources and services are explained, and an evaluation of the course is offered. (nine references)…

This article examines the technical access barriers that inhibit the effective use of the information resources available on higher education networks; the emerging information server technology that promises to alleviate many access problems; and the growing popularity of the Z39.50 protocol, including questions about this information retrieval…

Describes a study that compared the performance of two general approval plan vendors with that of two science and technology (sci/tech) specialty vendors in identifying sci/tech titles that matched a library profile. The areas discussed include overall coverage by vendors, representation of non-trade publishers, and difficulties in using approval…

Discusses the changing role of the academic library administrator and the impact of education, experience, and mentoring on the development of effective administrators. Areas in which library directors can be judged for effectiveness are identified, including personnel selection and evaluation, planning, communication and decision making. Criteria…

Describes the development and administration of archives in Australian universities, and discusses problems relating to financial support, staffing, space allocation, placement, and management. The outlook for the future of archives in Australia is then examined, focusing on financial support and the role of the government in encouraging…

Student requests for online searching often show that faculty members have suggested inappropriate searches. A survey of faculty that examined their use of online searching in research and their communications to students about this research method is described, and ways in which librarians might improve the situation are suggested. The…

Discussion of database searching by end-users versus mediated searching by library staff focuses on a user survey conducted at University of North Carolina, Chapel Hill, to determine reasons for end-user searching and mediated searching. Search expertise, cost factors, and time constraints are discussed as influences on search strategies. (LRW)

Describes the development of a menu driven database management program to handle online search statistics reporting requirements for the libraries at the University of California, Los Angeles. Advantages of the program are discussed, including cost effectiveness, autonomy of search service reports, meeting the special needs of individual…

Describes the steps involved in designing a user manual for an in-house database. Topics covered include goal definition, target audience identification, production scheduling, design and production choices, testing and review, and updating of the manual. (CLB)

Examines data on circulation and in-house use of academic library collections to assess differences according to use, measurement technique, and time period. The discussion examines differences in current periodical use and other kinds of uses, differences between circulation and in-house use, and the reliability of short sampling periods. (13…

Describes a study that examined subject searchers' use of a display of terms related to their topics as provided through online display of authority information from Library of Congress subject headings. The need to encourage searcher use of available syndetic structures is discussed. (17 references) (Author/CLB)

Presents a multifaceted approach to identifying facility needs in academic libraries that applies different evaluation methods to different functional areas, defines problems from more than one viewpoint, and considers the interrelationships of various areas. The strengths and weaknesses of this approach are discussed using examples from its…

Considers trends in measurement and evaluation of reference service and summarizes research findings on the importance of reference work, library clientele, reference questions, duties of the reference librarians, and the effectiveness of reference service. Measures for the organization and performance of reference work, the adequacy of reference…

Describes a study that asked college students to compare CD-ROM and print versions of ERIC, PsycLit, and the Business Periodicals Index. The findings indicate that students found the CD-ROM versions to be faster and easier to use. Search strategies employed by students and the extent to which they required assistance are also discussed. (four…