A study was conducted to determine (1) which actions municipal employees consider important to a city's overall public relations effort, (2) the attitudes of city employees toward public service activities, (3) the relationship between attitude and job satisfaction, and (4) ways to improve employee attitudes and, perhaps, public service…

This booklet examines the cost implications of reward-for-performance plans for teacher compensation. The growing acceptance of plans that recognize effective teaching with financial or other rewards is noted in the introduction, and some of the arguments against such plans are expressed. The first chapter reviews the origins and aims of the…

The General Accounting Office (GAO) examined the feasibility of assessing the quality of the federal civilian work force, focusing on professional and administrative staff. The agency developed a measurable definition of quality centered on attributes of the individual and the match of the individual's capabilities to the needs of the job. It…

This handbook, developed by the athletic department of the State University of New York, Brockport, outlines the established procedures of the department. It provides an opportunity for all line and staff personnel to become familiar with pertinent data relative to the assignments, duties and responsibilities of every department member. General…

A battery of physical ability tests was validated using a predictive, criterion-related strategy. The battery was given to 1,003 female soldiers and 980 male soldiers before they had begun Army Basic Training. Criterion measures which represented physical competency in Basic Training (physical proficiency tests, sick call, profiles, and separation…

In order to compare the practice of school psychology by doctoral and nondoctoral practitioners, the National School Psychology Questionnaire was sent to a nationwide, random sample of practicing school psychologists employed in public school settings. Responses from 869 school psychologists (142 doctoral practitioners and 727 nondoctoral…

This paper considers the nature of the Principal Assessment Center (PAC) innovation, discusses probable reasons for its popularity, and offers a few reflections on some implications of the success of this innovation. The first section considers the origin and nature of principal assessment centers and describes the model used by the Educational…

Chapter 14 of a revised volume on school leadership, this chapter offers many practical suggestions for managing time and reducing stress. The primary challenge is to unblock the route to effective time/stress management by recognizing unproductive values and attitudes (such as overreliance on the Protestant work ethic or the appearance of…

Although stress related to work has received increased attention in recent years, the role of personality characteristics in mediating job stress has not been systematically investigated. Nonetheless, the perception of work stress and the significance of various sources of support may vary considerably based on individual characteristics.…

Since teams perform a majority of mission-critical Navy tasks, a significant applied research problem is how to compose maximally effective task teams. Two problems have traditionally hindered the attainment of this goal: how to compose teams on bases other than ability or technical skill and how to classify team tasks, so that predictions can be…

This paper presents a counseling model based on transactional analysis (TA) to be used with staff members whose professional performance is considered marginal. The introduction of the paper suggests reasons for marginal performance. Counseling from the TA viewpoint is described as a series of transactions designed to improve performance, solve a…

A study sought to determine what factors influenced Ohio Cooperative Extension Service county agents to leave their jobs (particularly the factor of job performance level) as measured by supervisory rating and self-rating techniques. Additionally, the study sought to determine relationships between variables and to determine the levels of those…

This document contains validated activities and competencies needed by information professionals working in a library system supplier organization. The activities and competencies are organized according to the functions which information professionals working in such organizations perform: research and development; marketing; customer support;…

To assist school administrators, this handbook discusses types of supervision and evaluation and suggests ways to assess teacher performance. After a brief introductory section, the handbook's second section addresses five "fictions" about evaluation, including that evaluations must be "objective" and annual, require direct observation and…

Suggestions for providing more effective performance appraisals for school media specialists address questions of what performance items and evidence are appropriate for evaluating media specialists in schools of different levels and sizes, and what procedures will successfully involve media specialists, principals, and district level personnel.…