Discussion of the accountability of university libraries and assessment methods to show library effectiveness focuses on two assessment tools developed at Bowling Green State University: one program-level assessment which involved a student library skills assessment survey; and one class-level assessment which involved one-shot library instruction…

Discusses a user satisfaction survey distributed to patrons of the M.M. Bennett Library at St. Petersburg College (Florida). Reports that satisfaction with reference assistance has varied, although there has been an improvement in the rating of library instructions since this question was first posed in 1999. Suggests that paper surveys are easier…

Presents a bibliography of literature published during 2001 relating to library instruction and information literacy, the majority of which dealt with the implementation of the Association of College and Research Libraries (ACRL) standards for information literacy in higher education. Also includes school libraries, public libraries, special…

Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…

Describes five models for instructional design, including the ASSURE Model (analyze learners, state objectives, select methods, media and materials, utilize media and materials, require learner participation, and evaluate); the Learning Cycle; Instructional Analysis Model; Integrated Model for Teaching Library Skills; and Instructional…

Presents a taxonomy and a rationale for measuring three domains of online search competence--affective, cognitive, and sensorimotor. Implications for bibliographic instruction are explored, including the desirability of teaching users affective skills that will permit them to acquire the complex cognitive skills required to conduct more…

Describes the development and use of three questionnaires disseminated to faculty, students, and staff at Gallaudet University to assess campus needs in the area of library instruction. The general types of responses to questionnaires are summarized and their usefulness in analyzing the current library instruction program is discussed. Copies of…

Identifies the questions librarians should ask before adopting local online, and compares the advantages and disadvantages of CD-ROM and site database systems. User reactions to local online are discussed and the impact of such systems on reference services and the reference librarian's job content are examined. (CLB)

Describes a survey of academic librarians that examined the actual and preferred methods by which they gain knowledge relevant to bibliographic instruction. It is concluded that current training in bibliographic instruction is often insufficient and that organized continuing education courses are needed. The questionnaire used is appended. (four…

Describes the method used and results of evaluations of the impact of library instruction on student learning and attitudes in the Ohio State University freshman program. The discussion covers common student misperceptions about librarians, the importance of planning reliable and valid evaluations, and recommendations for implementing an…

Describes background and content of a library skills course paired with an English composition course in a developmental studies program for high risk university students. Several principles for teaching developmental students are listed, and suggestions for pairing courses are offered. (nine references) (MES)

Discusses two problems related to the use of online catalogs: (1) staff training has not kept pace with new catalogs, resulting in a lack of search expertise in staff and patrons; and (2) users expect instant access to materials found in the catalog. It is argued that these problems must be addressed to adequately serve library patrons. (CLB)

Briefly describes Chinese higher education and bibliographic instruction in Chinese academic libraries. Problems with user education are identified, including the lack of instructors, adequate facilities and reference materials, and courses on user education in library schools. Suggestions for overcoming these problems are offered. (11 references)…

The increase in end-user searching, the advantages and limitations of front ends, and the role of the librarian in end-user searching are discussed. It is argued that librarians need to recognize that front ends can be of benefit to themselves and patrons, and to assume the role of advisors and educators for end-users. (37 references) (CLB)

Reviews the most comprehensive articles on user education for microform collections in academic libraries published since 1976. Three areas of user education are addressed--promotion of microform collections, instruction in accessing the collection, and instruction in equipment use--and recommendations for implementing a user education program are…